Avaya Definity SI Maintenance Manual page 1070

Maintenance Object Repair Procedures
Table 10-113. TEST #621 Level 1 Status Inquiry — Continued
Error
Code
2012
2100
1
10-284 Issue 4 May 2002
Test
Result
ABORT Internal System Error.
ABORT Could not allocate the necessary system resources to run this
test.
1. Retry the command at 1-minute intervals a maximum of 5
times.
FAIL Received a status of Level 1 Pending Activation-Endpoint Idle
which indicates a problem with the BRI endpoint or ASAI or
Avaya adjunct, the wiring to the endpoint or adjunct, or the
ISDN-BRI port.
For the TN2198, received a status of Level 1 Pending
Activation. U interface down, which indicates a problem with a
connection between the switch and the NT1.
NOTE:
An NT1 is a 2- to 4-wire converter that is used to
connect 4-wire Avaya terminals to a 2-wire TN2198
circuit pack. The NT1 also has status lamps to
determine the health of the unit.
1. For the TN556 or TN2208, verify that an endpoint is
connected to the port. If an endpoint is connected to the
port, then proceed to step 2. For the TN2198 verify that
the connections are good between the switch and the
NT1. Verify that the NT1 has power.
2. As necessary, check and repair the wiring between the
circuit pack and the endpoint or adjunct. If a TN2198 is
used, the set must have been plugged in for at least 15
seconds before it will stabilize. Execute the test port
PCSSpp command, and review the results of the Level 1
Status Inquiry Test to verify the repair. If this test is still
failing, proceed to Step 3.
3. For BRI endpoints, replace the BRI endpoint(s) connected
to the port or the NT1 if a TN2198 is used. For ASAI or
Avaya adjuncts, follow the recommended repair
procedures of the manufacturer for link communication
problems. For the NT1, follow the manufacturers repair
procedures. Then execute the test port PCSSpp
command and review the results of the Level 1 Status
Inquiry Test to verify repair. If this test is still failing,
proceed to Step 4.
4. Escalate the problem to the next tier.
Description/Recommendation
Continued on next page
555-233-123