Avaya Definity SI Maintenance Manual page 1325

DID-TRK (DID Trunk)
Table 10-197. TEST #6 NPE Crosstalk Test — Continued
Error
Code
1002
1003
1004
2000
2100
555-233-123
Test
Result
ABORT The system could not allocate time slots for the test. The
system may be under heavy traffic conditions or it may have
time slots out-of-service due to TDM-BUS errors. Refer to
TDM-BUS (TDM Bus) Maintenance documentation to
diagnose any active TDM-BUS errors.
1. If system has no TDM-BUS errors and is not handling
heavy traffic, repeat test at 1-minute intervals a maximum
of 5 times.
ABORT The system could not allocate a tone receiver for the test. The
system may be oversized for the number of Tone Detectors
present or some Tone Detectors may be out-of-service.
1. Look for TTR-LEV errors in the Error Log. If present, refer
to TTR-LEV (TTR Level) Maintenance documentation.
2. Look for TONE-PT errors in the Error Log. If present, refer
to TONE-PT (Tone Generator) Maintenance
documentation.
3. If neither condition exists, retry the test at 1-minute
intervals a maximum of 5 times.
ABORT The port was seized by a valid call during the test. The test has
been aborted. Use the display port PCSSpp command to
determine the station extension, attendant number, or trunk
group/member number of the port. Use the status station,
status attendant, or status trunk command to determine the
service state of the port. If the service state indicates that the
port is in use, then the port is unavailable for certain tests.
(Refer to the "Status Commands" section in Chapter 10,
"Maintenance Commands and Trouble-Clearing Aids", for a full
description of all possible states.) You must wait until the port
is idle before retesting. Attendants are always in use (off-hook)
if the handset is plugged in and the port is not busied out.
1. Retry the command at 1-minute intervals a maximum of 5
times.
2. If the test continues to abort and the port is not in use,
escalate the problem.
ABORT Response to the test request was not received within the
allowable time period.
ABORT Could not allocate the necessary system resources to run this
test. This could be due to a failure to seize the port.
1. Retry the command at 1-minute intervals a maximum of 5
times.
Description/Recommendation
Continued on next page
Issue 4 May 2002 10-539