Avaya Definity SI Maintenance Manual page 1006

Maintenance Object Repair Procedures
Table 10-81. Descriptions and repair recommendations (Error Types 3840-3928)
Error
Code
3892 Protocol detail; may offer a
clue if customer is having
ISDN calls denied with an
unexpected intercept tone.
3894 Protocol detail; may offer a
clue if customer is having
ISDN calls denied with an
unexpected intercept tone.
3905 Protocol detail; may offer a
clue if customer is having
ISDN calls denied with an
unexpected intercept tone.
10-220 Issue 4 May 2002
— Continued
Description Recommendation
1. If customer is complaining of unexpected
intercept tones when accessing ISDN
trunks or PRI endpoints and no other
cause can be found, escalate the problem
and provide the next tier with this Error
Log information.
1. Eliminate any transitory state mismatch
problems (test port UUCSSpp for the
trunk port shown in the Aux Data field).
Test #256 (Service State Audit) is the
important test in the sequence.
2. If Test #256 passes yet the customer
continues to complain of unexpected
intercept tones when accessing ISDN
trunks or PRI endpoints and no other
cause can be found, escalate the problem
and provide the next tier with this Error
Log information.
1. If customer is complaining of unexpected
intercept tones when accessing ISDN
trunks or PRI endpoints and no other
cause can be found, escalate the problem
and provide the next tier with this Error
Log information.
Continued on next page
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