Avaya Definity SI Maintenance Manual page 1005

ATM-SGRP (ATM Signaling Group)
Table 10-81. Descriptions and repair recommendations (Error Types 3840-3928)
Error
Code
3878 The far-end switch has
indicated that the network is
not functioning correctly
and that the condition may
last a relatively long period
of time (for example,
immediately re-attempting
the call may not be
successful).
3890 A request to use a network
service (for example, SDN)
has been denied.
Administration somewhere
on the network has
indicated that the requested
service has not been
subscribed to or purchased
for this trunk.
555-233-123
— Continued
Description Recommendation
1. From the circuit pack and port number (in
the Aux Data field, determine the trunk
group against which the error was
reported.
2. Consult with the network provider to
determine the nature and expected
duration of the out of service condition.
3. Consider modifying all routing patterns
containing this trunk group, to route calls
around the network which is out of
service.
This could indicate
a local administration problem
a mismatch between the local
administration and that of the network
provider.
1. From the circuit pack and port number (in
the Aux Data field), determine the trunk
group against which the error was
reported.
2. Display the trunk group form.
If the trunk group is Call-by-Call (the
Service Type field is cbc), check all
routing pattern forms containing this trunk
group to see if the Service/Feature fields
contain the correct network services
purchased for this trunk.
If the trunk group is not Call-by-Call,
check that the Service Type field
contains the single network service
purchased for this trunk.
3. If local administration appears correct,
consult with the customer and/or the
network provider to determine the
services that the customer has
subscribed to for this trunk group.
Continued on next page
Issue 4 May 2002 10-219