For a list of the sound cards and headsets supported by Avaya IP Agent, use the Search
feature on the Avaya support Web site at
!
!
Important:
Networking
The following list provides the network requirements for each configuration type:
Road Warrior (VoIP) configurations - A single network connection between the personal
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computer and the Avaya communication server
Telecommuter configurations - One network connection and one telephone connection
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(DCP or analog)
IP Telephone and Avaya Telephone-IP configurations - One network connection for the
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personal computer and one network connection for the IP telephone
Avaya Telephone-DCP configurations - One network connection and one DCP
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telephone connection (2400-series or 6400-series telephones)
Avaya CallMaster VI configurations - A Digital Communications Protocol (DCP)
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connection to the Avaya communication server and a serial (RS-232) connection
between the personal computer and the Avaya CallMaster VI telephone
Tip:
Tip:
Peripherals
The following peripherals are required for installation and use of Avaya IP Agent:
CD-ROM drive for installation
●
Mouse or compatible pointing device
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Personal computer software
Avaya IP Agent requires the following software:
One of the following Microsoft Windows operating systems:
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Important:
Important:
Only the Road Warrior (VoIP) configuration supports the use of a
microphone through the personal computer.
Avaya provides Avaya IP Voice Quality Network Requirements as an
in-depth and informative document that defines and describes all aspects of
networking and how those aspects can affect Voice-over-IP
communications. You can retrieve this document from the following address:
http://www1.avaya.com/enterprise/whitepapers/ip_networking.pdf
http://support.avaya.com
Prerequisites
Issue 1.1 August 2004
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