i-PRO WV-X86531-Z2-PTZ User Manual page 482

18 Other
18.2 Trouble!?
Without audio
from our network
disk recorder or
PC software
package
The image on the
live image page is
not displayed.
The shortcut icon
for the camera is
not displayed on
the [Network].
Phenomenon
Image not updated
or displayed
successfully
The lamps are not
lit.
The H.265 (or
H.264) image does
not appear
smoothly.
Clicking the Back
button on the
Web browser will
not display the
correct screen.
[Access is
concentrated. Run
later.] is displayed
on the live picture
page.
・Some of our network disk recorders and PC
software packages do not support [G.711]. Set
the earpiece speech compression method to
[G.726 (32 kbps)] or [AAC-LC].
・Press the [F5] key on the PC keyboard or press
the [Live] button.
・Does the UPnP Windows component have been
added? Add the UPnP Windows component to
your PC?
Causes and countermeasures
・The port of this equipment may have been
filtered by the firewall function of the virus check
software. Change the HTTP port number of your
computer to a port number that is not filtered.
・In the Advanced menu [Basic], is the lamp
display setting set to [Off]? Set the lamp display
setting to [On].
・The following may be improved.
Check the [Required PC Environment] in the web
guide.
・Press the [F5] key on the PC keyboard to update
the screen.
・Change the [Bit Rate* per Client] setting of the
stream to a lower value.
・Change the [Initial display stream] setting to the
lower [Max bit rate (per client) *] streams.
475
9.5 [Audio] for setting
sound
2.3 Viewing images
from a PC
14.2.4 Set UPnP
Reference
--
8.1 [Basic] to perform
basic settings
Web Guide
--
9.3 [Image] for setting
up streams
9.2 [Image] for setting
JPEG images