i-PRO WV-X86531-Z2-PTZ User Manual page 478

Table of Contents

18.2 　 Trouble!?

authentication

continuously

Take longer to

Causes and countermeasures

・If the user name or password has been changed

while the computer is being accessed and the user

name or password being logged in has been

changed in another web browser, the authentication

screen is displayed each time the screen is

switched. Close the Web browser and access the

computer again.

・If you have changed the [Authentication method]

setting, close the web browser and re-access it.

Causes and countermeasures

・Are you accessing in HTTPS mode? In HTTPS

mode, the display will be slow depending on the

specifications of your PC for decoding processing.

Refer to the web guide of your model for the

recommended specifications of the PC.

・Do you have access to your computer on the

same local network via a proxy? Configure the PC

so that it does not go through a proxy.

・Are multiple users referring to the camera image

at the same time? If multiple users refer to the

camera image at the same time, the screen

display may take longer or the camera image

updating speed may be slower.

Causes and countermeasures