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16 [Maintenance] to maintain the machine
16.2 [Upgrade] to upgrade the software
1Contact your dealer and download the latest software to the hard disk of your PC.
2Click [Select File] to specify the software that was downloaded.
3Click the radio button to select whether to initialize the data after the version upgrade has been
completed.
4Press [Execute].
The confirmation screen for executing the version upgrade is displayed.
[Note:]
・[MULTI_PTZ] [MAC address], [Firmware version], and [IP address(IPv6)] of the
PTZ camera and Multi-directional camera are displayed.
[Important]
・Do not use space or double-byte characters in the save directory.
[Note:]
・The latest version of the software is available on our technical information website.
https://i-pro.com/global/en/surveillance/training-support/support
[Note:]
・Note that the set data cannot be restored after initialization.
[Important]
・After upgrading, be sure to check the version on this page.
・After upgrading, be sure to delete the temporary Internet file.
→18.2 Trouble!?
・Use a PC on the same subnet as the machine to upgrade the version.
・When using the version upgrade software, be sure to check the precautions at
the dealer where you purchased the software and follow the instructions.
・Use our specified img file for the software to be used to upgrade the version.
Be sure to use [Model name _xxxxx.img] (model name is lowercase and [WV-] is
not required) as the file name of the software to be used for version upgrading.
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