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Troubleshooting
11.7
Ink Cartridge Problems
1.
WARNING
2.
Table Chapter 4 .5: Decision Logic Table Five (DLT 5)
WARNING: OBSERVE ALL STANDARD STATIC AND SAFETY PRECAUTIONS
BEGIN WITH:
ASSUMPTIONS LISTED BELOW
ASSUMPTIONS: 1.
CARTRIDGE NOT DAMAGED BY DROPPING, IMPROPER STORAGE, OR TAPPING
ON A HARD SURFACE. (REPLACE IF DAMAGE IS SUSPECTED OR KNOWN.)
2.
CARTRIDGE IS NOT OUT OF INK. (SEE "Determining Ink Level" BELOW TO
DETERMINE WHETHER CARTRIDGE IS OUT OF INK.)
PORTIONS OF LINES ARE MISSING
RANDOM OR INDIVIDUAL NOZZLES (LESS THAN 5) FAIL
VARIOUS NOZZLES ARE CLOGGED
A SERIES OR BLOCK OF NOZZLES (MORE THAN 5) FAIL
PRIME PLOT GRID SHOWS A ONE ON/ONE OFF PATTERN FOR A CARTRIDGE
ACROSS THE PLOT
REPEAT PRIME SEVERAL TIMES. SEE SECTION 11.8 IN THIS CHAPTER FOR
INFORMATION ABOUT EVALUATING THE PRIME PLOT.
REMOVE AND REINSTALL CARTRIDGE; REPEAT PRIME. REFER TO CHAPTER 3,
SECTION 6.3, CAUSE #1.
REMOVE AND CLEAN CARTRIDGE; REPEAT PRIME. REFER TO CHAPTER 3,
SECTION 6.2.
CLEAN SERVICE STATION; CLEAN CARTRIDGE AGAIN; REPEAT PRIME. REFER
TO CHAPTER 3, SECTION 4.0.
CLEAN CARRIAGE FLEX CABLE AND CARTRIDGE ELECTRICAL CONTACTS;
REPEAT PRIME. REFER TO CHAPTER 3, SECTION 6.3, CAUSE #2.
PERFORM "Cartridge Failure Test Procedure" IN SECTION 11.9 OR 11.10 BELOW.
REPLACE CARTRIDGE IF NECESSARY; REPEAT PRIME. REFER TO CHAPTER 3,
SECTION 6.1.
REPLACE CARRIAGE; REPEAT PRIME. REFER TO CHAPTER 5, SECTION 8.0 for
removal and installation of Carriage Assembly.
REPLACE MPCB; REPEAT PRIME. REFER TO CHAPTER 5, SECTION 4.3 for removal
of the MPCB.
CALL ENCAD TECHNICAL SUPPORT (see Chapter 1, Section 3.0).
4-42
Ink used in the Cartridges may be harmful if swallowed.
Avoid getting ink in the mouth. Keep Cartridges away from
small children.
Use the ACCESS CARTRIDGES button on the LED panel to
move the Carriage.
Damage to the Carriage may result.
CONDITIONS
ACTIONS
Do not move the Carriage by hand.
COLUMN NUMBERS
1
2
3
4
5
6
N Y
N
Y
N
Y
N
Y
N
Y
1
1
1
1
1
2
2
2
2
2
3
3
3
3
3
4
4
4
4
4
5
5
5
5
5
6
6
6
6
6
7
7
7
7
7
8
8
8
8
8
9
9
9
9
9
CADJET 2
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