Croma24 Service Manual
Carrier Axis Failure
(cont)
Does Not Print
Ink Cartridge
Misfiring
82
Troubleshooting
Table 4-1. Troubleshooting Table (cont).
Symptoms
Possible cause
• cutter assembly
malfunction
• damaged carrier
drive belt system
• bad connection
between computer
and printer
• firmware is
corrupted
• bad MPCB
• cartridge low on
ink
• flex contacts
dirty or damaged
Solution
replace cutter
assembly
1) check idler/
tension assembly
2) check carrier belt
reseat cable
connections on
computer and
printer
refresh EEPROM
firmware with new
download
replace MPCB
refill or replace
cartridge
1) perform Flex
Cable Contact
Cleaning
procedures
2) replace carrier
assembly