ENCAD NovaJet PRO 600E User Manual

Wide-format color inkjet printers
Hide thumbs Also See for NovaJet PRO 600E:
Table of Contents

Advertisement

Quick Links

Americas Edition P/N 210131-2 Rev. C
Copyright ENCAD, Inc. 1998
N
J
®
, ENCAD
®
and Quality Imaging Supplies™ are trademarks of ENCAD, Inc.
OVA
ET
Macintosh is a trademark of Apple Computer Corp.
Other trademarks are the property of their respective owners.
Except as provided below, no part of this manual may be copied or distributed, transmitted,
transcribed, stored in a retrieval system, or translated in any human or computing language, in
any form or by any means, electronic, mechanical, magnetic or otherwise, or disclosed to a
third party without the express written permission of ENCAD, Inc., 6059 Cornerstone Court
West, San Diego, CA 92121, U.S.A.
Certain manuals are distributed by ENCAD in an electronic format on CD-ROM or over the
internet. The registered user of an ENCAD product whose manuals is distributed in this
fashion may print one copy for their personal use only.
REVISION HISTORY
Rev. A
April 1998
Rev. B
June 1998
Rev. C
July 1998
User's Guide
for
NovaJet
®
PRO 600e Printers
(text P/N 210636-1)

Advertisement

Table of Contents
loading

Summary of Contents for ENCAD NovaJet PRO 600E

  • Page 1 ENCAD, Inc., 6059 Cornerstone Court West, San Diego, CA 92121, U.S.A. Certain manuals are distributed by ENCAD in an electronic format on CD-ROM or over the internet. The registered user of an ENCAD product whose manuals is distributed in this fashion may print one copy for their personal use only.
  • Page 2: Warranty Claims

    ”) to be free from defects in workmanship and materials for a period of RODUCT one year from the date of purchase. In order to submit a Warranty claim, please contact the ENCAD Help Desk at (619) 452-4350. ENCAD reserves the right to make changes or improvements to Products, without incurring any obligation to similarly alter Products previously purchased.
  • Page 3 • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by ENCAD, Inc. could void the user’s authority to operate the equipment. Note: This product was FCC certified under test conditions that included the use of shielded I/O cables and connectors between system components.
  • Page 4: Material Safety Data Sheet

    Material safety data sheet To obtain information on the proper use, handling, and disposal of any ENCAD QIS ink, consult the material safety data sheet included in the ink kit or obtain a copy from ENCAD, Inc. at: 6059 Cornerstone Court West...
  • Page 5: A Calibration

    Appendix F Error messages Appendix G Glossary Appendix H Supplies - Includes a complete list of ENCAD media, ink, cartridges, and spare parts and information for ordering supplies for your printer. Appendix I Troubleshooting - Provides answers to commonly asked questions and solutions to...
  • Page 6: Table Of Contents

    Contents Chapter 1 Introduction ....1-1 Chapter 4 Printer maintenance and storage ....... 4-1 Printing with NovaJet PRO 600e printers ..1-1 Obtaining quality results ......1-2 Periodic maintenance ........ 4-1 Nine Factors that Affect Print Quality ..1-5 Changing ink types ........4-2 Removing and storing ink cartridges ..
  • Page 7: Chapter 1 Introduction

    Fine art Printing with NovaJet PRO 600e printers The NovaJet PRO 600e wide format inkjet printers lets you create printed pieces the length of a roll of media (100’ or more). Only Extreme Color Printing combines the technical sophistica- tion of the NovaJet series with the unique qualities of ENCAD QIS inks and media, which includes coated canvas, vinyl, film, paper, and more.
  • Page 8: Obtaining Quality Results

    NovaJet PRO 600e printers. Used together, the ENCAD inks and media provide the widest color gamut available, making our Quality Imaging Supplies ideal for applications from proofs to presentations.
  • Page 9: Caring For Your Ink And Cartridges

    • Open new cartridges only when you are ready to install them. • Use only ENCAD-brand ink refills and cartridges. • Be sure to connect cartridges to reservoirs which contain the same color and type of ink originally in the cartridge. (For example, if the cartridge contained PRO 600e GS cyan ink, use it only with PRO 600e GS cyan ink.)
  • Page 10: Caring For Your Media

    NovaJet PRO 600e User's Guide Choose the right media You can rely on ENCAD QIS Media for rich, vivid images across the entire color spectrum. QIS Media is specially formulated to demanding specifications, strict performance criteria, and uncompromising quality controls. This assures superb interaction with QIS Ink and flawless performance with the printer.
  • Page 11: Nine Factors That Affect Print Quality

    NovaJet PRO 600e User's Guide If you remove a roll of media from the printer, be sure to store it in a manner which keeps it clean and dust-free. Ideally, you should return it to its original packaging for storage.
  • Page 12: Original Image Type

    NovaJet PRO 600e User's Guide Use the highest quality type of image possible. Check to make sure the image is in focus and exposed properly. Scan it with the best scanner possible. Scan it at the proper resolution. Color correct and sharpen the image with software.
  • Page 13: Scanner Type

    NovaJet PRO 600e User's Guide Scanner Type How you get the original image into the computer is important to the overall printing process as scanner quality varies greatly. Using a scanner that meets the requirement of the overall print quality is essential to have enough color fidelity and edge clarity. An image scanned with a low end scanner will lose detail, clarity, and color.
  • Page 14 NovaJet PRO 600e User's Guide Color Correction - all scanners give the image a slight color cast during the scanning process. This happens because all light sensing devices have a slight bias. The easiest way to correct most of this color cast is to use a function such as Auto Levels in PhotoShop. This function finds the whitest pixel and the darkest pixel in an image and distributes all colors in-between.
  • Page 15 These inks create the perfect ink drop shape, trajectory, and landing shape when used with ENCAD cartridges. The media controls the color, dot gain, and durability of the final print. As the ink must chemically interact with the media, only medias developed specifically for a particular ink can achieve the perfect dot shape that leads to improved image quality.
  • Page 16 NovaJet PRO 600e User's Guide This page is intentionally blank. 1-10 Introduction...
  • Page 17: Chapter 2 Getting Started

    Getting started This chapter gives you details on setting up your printer and using the functions available on its panel. Before you start, be sure that: • all packing materials have been removed from the carriage • the power cord is plugged in •...
  • Page 18: Choosing Menu Functions

    6". If your media core has an inside diameter of 3”, use the core adapter included. If you plan to store prints on the take-up roll, you may want to have extra cores available. They can be ordered from your ENCAD supplies dealer. 2-2 Getting Started...
  • Page 19: Using The Power Media Feed And Take-Up System

    If your roll media has wrinkled or damaged edges, cut off the damaged part of the roll prior to loading to prevent the media from jamming in the printer. IMPORTANT! Be sure to use only ENCAD QIS media. Tests have shown that the use of non-ENCAD media can generate sufficient electrostatic discharge to cause shorting and damage to the LED display.
  • Page 20: Using The Take-Up Roll

    NovaJet PRO 600e User's Guide Press Load Media to move the media into printing position. As printing progresses, media is looped down in front of the take-up core until it is detected by the sensor on the printer stand leg. The take-up rolls then activate to roll the media.
  • Page 21: Moving The Carriage

    Installing the cutter You need to install the cutter if you want the printer to automatically cut the media after printing. Replacement cutters are available from your ENCAD supplies dealer. Be careful when handling the cutter to avoid injury. Do not use an external knife to cut media as this can damage the platen and prevent the media sensors from operating correctly.
  • Page 22: Filling The Ink Reservoirs

    ENCAD dealer or sales center. Filling the ink reservoirs Use of inks other than ENCAD NovaJet PRO 600e series ink may not give the desired results on finished prints. The printer can support long, uninterrupted printing runs because of its extended ink capacity.
  • Page 23 Be sure that each reservoir is con- nected to the same color fitting. The printer is designed to use only ENCAD PRO 600e series 208 jet cartridges. It is not compatible with NovaJet, NovaJet PRO, or NovaJet PROe cartridges. Use of other cartridges may damage the printer and/or prevent it from printing.
  • Page 24: Priming The Ink Delivery Lines

    NovaJet PRO 600e User's Guide Cartridges are prefilled and preprimed. Remove the cartridge from the sealed bag and remove the shipping cap. 3. Install it bottom first into the correct slot on the carrier. DO NOT REMOVE THE BLUE TAPE FROM THE JET PLATE. Tilt the cartridge up until it clicks into place. Make sure the cartridge is frimly seated.
  • Page 25 NovaJet PRO 600e User's Guide Press the button on the NovaPrime to activate the vacuum and draw ink from the reservoir into the needle. When ink is visible in the NovaPrime sight tube, remove the cartridge needle from the NovaPrime and quickly insert it into the hole in the top of the ink cartridge.
  • Page 26: Printing The Color Test

    NovaJet PRO 600e User's Guide Place the suction end of the NovaPrime over the jet area of the cartridge. 12 Make sure the Novaprime is making good contact with the jet area. Pulse he pump 3 - 5 times, until the ink is visible in the Novaprime sight tube. Maintain good contact between the inkjet plate and the pump for an additional 5 seconds.
  • Page 27: Printing The Prime Pattern

    Still, ink cartridge jets can become clogged, especially with prolonged exposure to the air or with non-use. Printing the Prime pattern helps to clear the jets and to check that the ink cartridges fire properly. ENCAD recommends that you print the prime pattern daily to ensure the best possible print quality.
  • Page 28 NovaJet PRO 600e User's Guide Clogged jets If a jet is clogged, it will appear in the prime pattern as a gap in the sloping line for each cartridge. Clogged jets cannot be automatically detected and therefore must be cleared manually. To clear a clogged jet, clean and prime the affected cartridge according to the instructions in Chapter 4.
  • Page 29: Aligning The Ink Cartridges

    NovaJet PRO 600e User's Guide To print the manual jet compensation list: From the main menu, select Utility Menu/Calibration Menu/Open Jet Menu/Print Jet List. The jet status list prints as illustrated below, showing current jet compensation list by number for each cartridge. Manual Jet Compensation List Y: None M: 1,3,10...
  • Page 30 NovaJet PRO 600e User's Guide Color calibration aligns the inkjets of the cartridges to each other. Misalignment can result from small tolerance variations in cartridges during manufacturing and from cartridge alignment in the printer. Color test patterns let you check the horizontal and vertical alignment values and adjust them for the best printing results.
  • Page 31: Cartridge Recognition

    Test pattern. Cartridge recognition The printer is designed to use only ENCAD NovaJet PRO 600e cartridges. To assure the best possible print quality and prevent potential damage to the printer, a Cartridge Recognition feature checks to ensure that four ENCAD NovaJet PRO 600e cartridges are installed, and that they are installed properly.
  • Page 32: Pausing The Printer

    (faster printing modes). To do independent RIPing and printing, or faster simultaneous RIPing and printing, you may want to consider a stand-alone software or hardware RIP product. A list of RIP products that supports the NovaJet PRO 600e can be found at www.encad.com.
  • Page 33: Chapter 3 Printer Options

    Printer options You can define printer options through your application software or by choosing settings from the printer's control panel. The following printer options described in this chapter: • Initial ize (return to printer default settings) • Print mode • Paper Options •...
  • Page 34 NovaJet PRO 600e User's Guide USER SETTINGS DEFAULT OTHER OPTIONS COLOR MODE COLOR MONO, GRAY QUALITY MODE PHOTO DRAFT, PRODUCTION, NORMAL, USER DOTS PER INCH PRINT PASSES 1, 3, 4, 8, 10 CARRIAGE SPEED 1-10 PRINT DIRECTION AUTO-LOAD DELAY 1-12 SEC.
  • Page 35 NovaJet PRO 600e User's Guide USER SETTINGS DEFAULT OTHER OPTIONS COLOR MODE COLOR MONO, GRAY QUALITY MODE PHOTO DRAFT, PRODUCTION, NORMAL, USER DOTS PER INCH PRINT PASSES 1, 3, 4, 8 CARRIAGE SPEED 1-10 PRINT DIRECTION AUTO-LOAD DELAY 1-12 SEC.
  • Page 36: Important Notes About Image Size Vs. Dpi

    NovaJet PRO 600e User's Guide Default print mode settings are summarized in the table which follows. It is not neces- sary to set all the parameters, unless you want to create a user-defined print mode. MODE PRINT DIRECTION # OF PASSES...
  • Page 37: Print Passes

    NovaJet PRO 600e User's Guide Color mode Color mode refers to whether you are printing in color or monochrome. To choose the color mode Press Setup/Print Mode/Color Mode. Choose Color or Mono. Press OK. Quality modes There are five print quality modes. Draft and Production modes are suited for line drawings and drawings with light solid fills, the types of images created by most CAD users.
  • Page 38: Choosing Paper Options

    NovaJet PRO 600e User's Guide To change the number of passes Choose Setup/Print Mode/Print Passes. Choose Single, Three, Four, Six, Eight or Ten Pass. Press OK. Print direction Print direction specifies whether the inkjets fire on both passes of the carriage over the print area (bidirectional), or just on the return pass (unidirectional).
  • Page 39 NovaJet PRO 600e User's Guide The tables which follow provide details on the media sizes and maximum printing areas for rollfeed and sheet media. Media Sizes and Maximum Printing Areas for Rollfeed Media Paper Size Normal Print Area Expanded Print Area GRAPHICS (U.S.
  • Page 40 NovaJet PRO 600e User's Guide Media Sizes and Maximum Printing Areas for Sheet Media Paper Size Normal Print Area Expanded Print Area GRAPHICS (U.S. OFFSET) 19.0" 25.0" 17.8" 23.0" 18.6" 23.4" 20.0" 28.0" 18.8" 26.0" 19.6" 26.4" 22.0" 26.0" 20.8"...
  • Page 41 NovaJet PRO 600e User's Guide Margins Margins can be set to Normal or Expanded. The Expanded setting expands the print area and decreases the margins. Any part of the image that extends into the margin will be clipped. When the Margins option is set to Expanded, make sure that you align the media accurately using the guide on the right of the platen so that the ink doesn’t exceed the edge of the media.
  • Page 42: Save Media

    NovaJet PRO 600e User's Guide To set margins Press Setup/Paper Option/Margins. Choose Normal or Expanded. Press OK. Auto-Load Delay Auto-Load Delay lets you set the time between when the printer senses the media and when printing starts. This lets you manually reposition the media if necessary. The default is 6 seconds, selectable from a range of 1-12 seconds.
  • Page 43: Defining User Setup

    NovaJet PRO 600e User's Guide To turn off Save Media Press Setup/Paper Option/Save Media. Choose Off. Press OK. Auto-Wipe The cartridge jet plates are periodically wiped during printing. The default for this function is ON. If you are having problems with banding, you can sometimes solve the problem by setting the wiper to OFF;...
  • Page 44: Choosing Ink Options

    NovaJet PRO 600e User's Guide To use a previously saved user setting Press Setup/User Setup/Select User. Scroll to the number for the user settings (i.e. user 1, user 2, etc.) to use. Press OK. Choosing a language Printer menus and options can be displayed in the following languages: English, German, French, Italian, Portuguese, Spanish, simplified and traditional Chinese, Japanese, and Korean.
  • Page 45 NovaJet PRO 600e User's Guide Defaults for the heater setting are determined by the ink type in use. The printer determines this by reading the chip on the back of each cartridge. When you adjust the ink settings, you are increasing or decreasing the heat from the default temperature.
  • Page 46 NovaJet PRO 600e User's Guide LCD Contrast The LCD Contrast function lets you adjust the brightness of the control panel. The range is 1-16, where 16 is less contrast. The default is 9. Note that if brightness is set too high, you may not be able to see the text displayed on the control panel.
  • Page 47 NovaJet PRO 600e User's Guide This page intentionally blank. 3-14 Printer Options...
  • Page 48: Chapter 4 Printer Maintenance And Storage

    Replacing the cutter (described in Chapter 2). Refilling ink reservoirs Use of inks other than those supplied by ENCAD may cause damage to your printer. The ink reservoirs are located at the left side of the printer. You can refill any time, even while printing.
  • Page 49: Changing Ink Types

    Changing ink types Changing from one ink type to another, for example, from ENCAD GA to ENCAD GO ink requires that you change the reservoirs and cartridges to the new type of ink. If one set of ink lines is being used for a different type of ink, you will need to purge the ink lines with distilled water.
  • Page 50 NovaJet PRO 600e User's Guide Disconnect the cartridge tube from the carriage by pushing down on the disconnect button and removing the quick connect fitting. Remove the cartridge from its carriage stall by gently pulling the top edge toward you, then lifting it out of the stall. Do not remove the cartridge tube from the cartridge.
  • Page 51: Replacing The Reservoirs

    NovaJet PRO 600e User's Guide To reuse the cartridge Remove the cartridge from its garage by pulling back on the garage locking tab and gently taking out the cartridge. On the printer display panel, press Utility Menu then Access Cartridge.
  • Page 52: Installing New Cartridges

    NovaJet PRO 600e User's Guide Installing new cartridges Be sure the cartridges you are installing contain the same type of ink as the reservoirs. Snap them into place and attach the quick connect fittings as described in Chapter 2. The printer will only operate when all four PRO 600e cartridges are installed.
  • Page 53: Periodic Cleaning

    NovaJet PRO 600e User's Guide Periodic cleaning To assure the best quality printing, you should clean the cartridges and service station daily for heavy use and once a week for moderate use. In addition, you should wipe any areas of the printer exposed to ink and the slide shaft using a lint-free cloth moistened with water.
  • Page 54 NovaJet PRO 600e User's Guide Cleaning the ink cartridge jet plate The ink cartridges may require occasional maintenance when used in low humidity. If repeated priming doesn’t unclog the head, follow the cleaning procedure below. In addition, cartridges will wear out after prolonged use. If cleaning the cartridge does not restore print quality, replace...
  • Page 55: Cleaning The Service Station

    NovaJet PRO 600e User's Guide Cleaning the service station Ink and dust can accumulate in the service station causing poor print quality. Depending on how frequently you print, you may want to clean the service station daily using the following procedure.
  • Page 56: Maintaining The Novaprime

    Wash out the service station. Returning the printer for service If for any reason, you need to return your printer to ENCAD for service, you must remove the cartridges, ink reservoirs, and purge the ink supply lines. You should also remove all memory except for the factory-installed 32MB SIMM.
  • Page 57 NovaJet PRO 600e User's Guide This page intentionally blank. 4-10 Printer maintenance and storage...
  • Page 58: Calibration

    Calibration Color calibration For best results, the color calibration must be performed each time you install a new cartridge. The printer draws a series of three patterns. The first pattern, labeled “Current Heads (Y, M, C),” shows yellow, magenta, and cyan + which represent the horizontal and vertical alignment between the cartridges.
  • Page 59 NovaJet PRO 600e User's Guide To adjust the color calibration values Install ink cartridges in the printer. (See Chapter 2 "Getting started" for cartridge installation instructions.) Load media in the printer that is at least 11 inches (28 cm) wide. (See Chapter 2 "Getting started"...
  • Page 60 NovaJet PRO 600e User's Guide Press Utility/Calibration/Paper Axis Test. The printer prints two marks. Remove the media from the printer and measure the distance between the marks. The distance between the marks should be exactly 33.00 inches (838.2 mm). If the measurement is not exactly 33.00 inches, select "Paper Axis" and adjust the value to the measurement read on the scale.
  • Page 61 NovaJet PRO 600e User's Guide This page intentionally blank. A-4 Calibration...
  • Page 62: Installing Additional Memory

    2 inches (5 cm) and must conform to JEDEC Std. 21-C, release 4. The printer will accept 4 MB, 8 MB, 16 MB, 32 MB or 64 MB SIMMs. Recommended SIMMs are ENCAD PN 210610 32MB SIMMS. SIMM installation The SIMMs are located on the MPCB inside the right cover.
  • Page 63 NovaJet PRO 600e User's Guide To remove the SIMMs Facing the top of the SIMMs, push the side clips gently to the outside (away from the SIMM). Push over and pull out, being careful not to damage the fingers on the top.
  • Page 64: Menu Tree

    Menu tree This section contains an overview of the printer's menu tree. The use of the options is explained in Chapters 2 - 3 of this guide. In the figures that follow, items in italics indicate that selecting the option gives access to further options. Items in bold are the default option. Main menu at a glance Main Menu Load Media...
  • Page 65: Feed Media Menu

    NovaJet PRO 600e User's Guide Load Media Feed Media Setup Menu Pause Utility Menu Reset LOAD MEDIA moves media into or away from the platen. CUT - cuts media. FEED MEDIA - provides access to further options for moving the media forward or backward.
  • Page 66: Setup Menu At A Glance

    NovaJet PRO 600e User's Guide Setup menu at a glance (Bold indicates the default) Setup Print Mode Menu Color Mode Color, mono, gray Quality Mode User, Draft, Normal, Production, Photo Dots per Inch 300, 600 Print Passes 1, 3, 4, 6, 8, 10...
  • Page 67: Setup Menu

    NovaJet PRO 600e User's Guide Setup menu Print Mode Menu User Setup Menu Paper Option Menu Ink Option Menu Serial Comm Menu Exit Print Mode Menu provides access to options for color, quality, print passes, carriage speed, and print direction.
  • Page 68 NovaJet PRO 600e User's Guide Print direction provides access to a further menu to select whether the printer will print in bi (default) or uni-directional printing (one direction). Exit returns to the Setup menu. Paper Option Menu Supply Type Auto-Cut...
  • Page 69 NovaJet PRO 600e User's Guide User Setup Menu Select User Init Settings Save User Print Settings Units Select LCD Contrast Language Exit Select user provides access to a further menu to select a previously saved user configuration. Default = User 1.
  • Page 70 NovaJet PRO 600e User's Guide Ink Option Menu Ink Reduction Dryer Ink Preheat Dry Time Exit Ink reduction provides access to a further menu in which to set the percentage by which to decrease the amount of ink emitted to help prevent bleeding or pooling of ink.
  • Page 71: Utility Menu At A Glance

    NovaJet PRO 600e User's Guide Utility menu at a glance (Bold indicates the default) Utility Prime Access Cartridge Color Calib Menu Calibration Menu Use Calib XY ON/off Paper Axis Test Color Db Menu Paper Axis 32.00 - 34.00 Open Jet Menu...
  • Page 72 Print Settings prints information such as media size, firmware revision, RAM size, and plot hours. Service Menu for use by ENCAD technical support only. Exit returns to the main menu. Calibration Menu (Bold indicates the default) U s e C a lib X Y...
  • Page 73 NovaJet PRO 600e User's Guide Open Jet Menu provides access to a further set of menus in which you can print the jet status pattern and set the compensation for jets in each cartridge. Paper Axis provides access to a further menu in which to enter values determined by examining the paper axis test pattern.
  • Page 74: Technical Information

    EN 55 022 Class A, B Two 72-pin, 32-bit wide DRAM sockets. CE Mark 32 MB, user upgradeable to 128 CISPR 22- Class A, B MB, 70 ns or faster, ENCAD approved. AS/NZS 3548 INTERFACES: Made in the U.S.A. Bidirectional Parallel (IEEE 1284)
  • Page 75 NovaJet PRO 600e User's Guide DIMENSIONS 60" model 42" model Height (platen above floor) 44" (1.12m) 44" (1.12m) Width 95" (2.41m) 77" (1.96m) Depth 28" (0.71m) 28" (0.71m) Weight 150 lbs. 136 lbs. Print width up to 59.6" printable up to 41.6" printable...
  • Page 76: Serial Cable

    Parallel cable You can use any parallel cable which meets IEEE 1284 standards. RS-232 cable requirements You may build this cable or purchase it from ENCAD, Inc. For connecting to an Apple Macintosh, use the standard ImageWriter II cable. Mini-Din-8...
  • Page 77: Setting Serial Communications Parameters

    NovaJet PRO 600e User's Guide Setting serial communications parameters If your software or hardware platform only has serial communication capability, check the manuals provided with your system for the required communication parameters prior to setting the RS-422/232 options on the printer.
  • Page 78: Error Messages

    The following are cartridge-related error messages. Error Message Corrective Action Unrecognized cartridge Be sure the cartridge is a NovaJet PRO 600e cartridge. Your printer will not work with NovaJet, NovaJet PRO, or NovaJet PROe cartridges. Remember, the printer is reading the value programmed into the chip on the cartridge, it is not actually detecting the cartridge type.
  • Page 79 Check to make sure you have ENCAD NovaJet PRO 600e cartridges installed in each position, that they all contain the same type of ink (i.e. GA, GS, or GO) and all cartridges are installed properly.
  • Page 80: Glossary

    Glossary baud rate The rate of data transfer (bits per second between the computer and printer. The smallest unit of digital information used by a computer or printer. buffer The part of the printer's memory that is used for receiving and processing plot files.
  • Page 81 NovaJet PRO 600e User's Guide parity A method for checking the transfer of information between the computer and printer. platen The surface on which media is placed to print. plot area The area in which the printer prints the image, determined by the width of the media.
  • Page 82: Ordering Supplies

    ENCAD offers a full line of inkjet media which gives you brighter, crisper color from your printer. Choose from a variety of sheet and roll sizes. ENCAD ink and media are optimized to work together and were designed for optimal results on your printer. You can count on:...
  • Page 83 Always refill cartridges and reservoirs with the same type and color of ink. Inkjet media for NovaJet PRO 600e printers ENCAD Quality Imaging Supplies (QIS) expand the range of projects you can produce with your printer. Put your ENCAD inkjet printer to work creating dazzling presentations, quality fine art, photo-realistic images, impressive signs, eye-catching trade show displays, vivid charts, colorful maps, and more.
  • Page 84 Opaque paper with a coating optimized for inkjet printing. Ideal for preliminary or working drawings of CAD designs, renderings, maps, or presentation graphics Film ENCAD polyester-based films are engineered for high-impact and vivid color. Five types of film give you the flexibility to create brilliant overlays, overhead projections, signs, posters, and banners.
  • Page 85 ENCAD’s Graphic Outdoor (GO) inks . Outstanding for outdoor signs. Overlaminates Overlaminates are used with ENCAD GO media to seal and protect the graphic. They are available with gloss, matte, or luster surfaces. Matte Clear Vinyl Cast Overlaminate Film A premium quality, clear, matte, cast vinyl overlaminate film for use with ENCAD Graphic Outdoor (GO) media.
  • Page 86 NovaJet PRO 600e User's Guide Roll Media (on 2" diameter core) 60” 54” 50” 42” 36” 24” Backlit Film (5 mil.) Canvas (20 mil.) Clear Film (4 mil.) Draft Matte (4 mil.) Gloss Clear Vinyl (Overlam.) Luster Clear Vinyl (Overlam.) Matte Clear Film (Overlam.)
  • Page 87 Media Samples Media samples are available so that you may experiment with a variety of media for your application. Because we are always adding new media, call your authorized ENCAD media dealer for a list of current offerings. Media Cutter (pkg. of 5) Replacement blades for your printer.
  • Page 88: Troubleshooting

    Print Check" in Chapter 2 of the User Guide.) 3. Perform a color calibration. (See Appendix A of the User Guide.) If your printer fails during any of the above steps, call your ENCAD distributor/dealer or call ENCAD Technical Support. Otherwise, continue with the steps that follow.
  • Page 89 File will not print If you are using a serial cable, check that it is ENCAD PN 203977 for PC and Unix systems. Be sure that RS232/422 settings in your software match those on your printer. If you are using a parallel cable, be sure it meets the specifications of IEEE 1284.
  • Page 90 NovaJet PRO 600e User's Guide on your Utilities disk and can also be downloaded from the ENCAD BBS. Slow printing under Windows Windows applications naturally print slower than DOS applications. Be sure the Windows Print Manager is turned OFF. Takeup roll doesn't turn Be sure the paper feed option is set to Takeup.
  • Page 91 NovaJet PRO 600e User's Guide under the trailing cable tray and above the belt) Refer to the figure which follows. Printer front view Encoder strip under second trailing cable cover level, (clear plastic strip directly behind the shaft) Verify that carriage movement is free and smooth by turning the power off and moving the carriage from one end of the shaft to the other (make sure there is no binding and that nothing is blocking the carriage movement ).
  • Page 92 NovaJet PRO 600e User's Guide Cannot draw ink during initial siphon Check that the quick release fitting connection to the ink reservoir is secure. Check whether contaminants have blocked the ink delivery lines. If necessary, flush the lines with distilled water, then reprime.
  • Page 93 3.) When you are ready to print, select the User number that you saved. What if I need a firmware upgrade? You can download firmware upgrades from ENCAD’s BBS or from the Internet WEB page (www.encad.com). Firmware Download Procedure (Upgrade/Printer Refresh) You can download the new firmware directly from the diskette, but if you copy the xxxx.ROM and GO.EXE files to a...
  • Page 94 Make sure the printer is positioned on level ground. Use a higher quality print mode, such as Photo. Be sure you are using genuine ENCAD inks and media. Cartridge spits small amounts of ink on paper Nozzle plate may be flooded. Try using a lower firing rate or replacing the cartridge. Adjust cartridge preheat as described in Chapter 3.
  • Page 95 NovaJet PRO 600e User's Guide Streak marks Clean the service station at least once a week, or more often, depending on the number of prints you are running. (See Chapter 4.) Prime, clean, calibrate, or replace cartridges. Line drawings exhibit bleeding Be sure you are printing on the coated side of the media.
  • Page 96 If you are using a third party RIP, contact the RIP vendor to determine whether they have updated their color tables to work with ENCAD inks. Some RIP vendors that have already updated include EFI, Amiable, Yarc, Vivid Image, Pisa, and Harlequin.
  • Page 97 Consistent banding is generally a hardware problem; inconsistent banding is generally a software problem. Use specially coated inkjet media. ENCAD provides a full line of high quality inkjet media. (See Supplies.) Change the Print Mode option to photo . (See "Print Modes" in Chapter 3.) Prime, clean, calibrate, or replace cartridges.
  • Page 98 Communication Parameters" in Appendix E.) If you are using a serial cable provided by a vendor other than ENCAD, be sure that the pinouts match those in Appendix E. If the non-ENCAD serial cable is not working, order ENCAD cable 203977 (for MAC and Unix systems).
  • Page 99 NovaJet PRO 600e User's Guide Serial RS-232/422 Connection NovaJet PRO 600e models use an ImageWriter II cable with a 8 pin DIN connector on the printer end. Parallel Connection Use the Creative Solutions Centronics board which is available from a Macintosh computer store.
  • Page 100 NovaJet PRO 600e User's Guide How is NIS or NIS+ set up at the site? Do you need to take additional steps to allow the print servers and print clients to communicate with each other? If your site is not running NIS or NIS+, have you entered the IP address for the print server in each client’s /etc/hosts file and entered all print client IP...
  • Page 101 There is a limit of 26.66" for vector data in Windows 95. For raster images, the limit is 54.61". It should also be noted that this limitation is only because of the GDI limitations. ENCAD printers do not have this limitation. Length limitations are a function of software or RIP parameters. Any conflicts that do not use the GDI interface should be directed to the software vendors.
  • Page 102 ZenoGraphics, Intelligent Systems, Wasatch, etc. Calling for Help If you have tried the suggestions in this manual and still need assistance, call the ENCAD dealer where you purchased your printer. Before you call technical support for help, be sure that you have all of the following informa-...
  • Page 103 This bulletin board provides 24-hour access. You can download the latest technical bulletins, driver files and test files. Internet WEB Page http://www.encad.com ENCAD’s web site provides 24-hour access to product news, company information and technical support. You can view and download technical bulletins, driver files, test files, and new firmware.
  • Page 104: Troubleshooting Index

    NovaJet PRO 600e User's Guide Troubleshooting Index ink stops I-11 print sections missing I-10 intermittent reboot I-2 printer settings lost I-6 application software Internet I-16 printer will not turn on I-2 isolating a problem to I-14 printing area fills slow I-3...
  • Page 105 NovaJet PRO 600e User's Guide This page is intentionally blank. I-18 Troubleshooting...
  • Page 106: Index

    Index For your convenience, a troubleshooting index is included at the end of Appendix I. ink cartridges control panel using, 2-1 aligning, 2-13 access cartridges, 2-5 cutter cleaning, 4-4 additional memory installing, 2-5 installing, 4-3 SIMM installation, B-1 removing, 2-6 removing, 4-2 SIMM sizes, B-1 storing, 4-2...
  • Page 107 NovaJet PRO 600e User's Guide media roll parameters, D-1 media samples, H-6 media sizes, H-4 quality mode, 3-4 user settings media standard, 3-5 quality printing factors, 1-5 defining, 3-10 menu tree, C-1 use a previously saved, 3-11 menus utility menu, C-8...

Table of Contents