Table 4-1. Troubleshooting Table (cont).
Symptoms
Internal ERROR
"Trailing Cable
Failure"
Internal ERROR
"MPCB Failure"
Does Not Print
Ink Cartridge
Misfiring
Novajet PROe Series Service Manual
Possible cause
• trailing cable
power down and
cable unseated
reseat trailing
cable
• bad paper
replace paper
sensor
sensor
• bad MPCB
replace MPCB
• bad connection
reseat cable
between computer
connections on
and printer
computer and
printer
• firmware is
refresh EEPROM
corrupted
firmware with new
download
• bad MPCB
replace MPCB
• cartridge low on
refill or replace
ink
cartridge
• firing rate set
adjust firing rate
too fast
lower (optimum
is 5)
Troubleshooting
Solution
85