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Wide Format Inkjet Printer
Copyright © ENCAD, Inc. 2000
®
N
J
, ENCAD
OVA
ET
Printing™ and Quality Imaging Supplies™ are trademarks of ENCAD, Inc.
Other trademarks are the property of their respective owners.
Except as provided below, no part of this manual may be copied or distributed,
transmitted, transcribed, stored in a retrieval system, or translated in any human
or computing language, in any form or by any means, electronic, mechanical,
magnetic or otherwise, or disclosed to a third party without the express written
permission of ENCAD, Inc., 6059 Cornerstone Court West, San Diego, CA
92121, U.S.A.
Certain manuals are distributed by ENCAD in an electronic format on CD-ROM
or over the internet. The registered user of an ENCAD product whose manuals
is distributed in this fashion may print one copy for their personal use only.
Revision History
Rev. A
March 2000
Rev. B
April 2000
CADJET
User Guide
Text P/N 215319-1 Rev. B
®
®
, CADJET
, NovaXsell™, Posterizer™, Extreme Color
3D
®
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Table of Contents
Related Manuals for ENCAD 215319-1
Summary of Contents for ENCAD 215319-1
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Page 1: User Guide
92121, U.S.A. Certain manuals are distributed by ENCAD in an electronic format on CD-ROM or over the internet. The registered user of an ENCAD product whose manuals is distributed in this fashion may print one copy for their personal use only. -
Page 2: Warranty Claims
In no event shall ENCAD be liable for any loss of profit or other commercial damages, special, incidental or consequential damages, or any other damages or claims, whatso- ever. - Page 3 • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by ENCAD, Inc. could void the user’s authority to operate the equipment. Note: This product was FCC certified under test conditions that included the use of shielded I/O cables and connectors between system components.
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Page 4: Industry Canada
Canada. Material safety data sheet To obtain information on the proper use, handling, and disposal of any ENCAD QIS ink, consult the material safety data sheet included in the ink kit or obtain a copy from ENCAD, Inc. at:... -
Page 5: Manual Conventions
CADJET ® 3D User Guide General operating safety The use of a <HAR> cord set (rated 10A, 250VAC) with the proper plug configuration for the country where the device will be used, is required for continued safety compli- ance. Ein harmonisiertes (<HAR>) Netzkabel (min. 10A, 250V~) mit dem vorgeschriebenen Netzstecker für das entsprechende Land in dem das Gerät installiert wird, ist unbedingt notwendig für die elektrische Sicherheit. - Page 6 CADJET ® 3D User Guide Other reference materials In addition to this guide, the following additional documentation is included with your printer: Quick Start Guide - Tells you how to assemble and install the printer's hardware. Two CD-ROMs One CD-ROM contains sample images. The other CD-ROM contains: •...
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Page 7: Table Of Contents
Auto-Wipe ................2-12 Defining user setup ..............2-12 Choosing a language ..............2-13 Choosing ink options ..............2-13 Printer Default Settings ............. 2-16 Printing ..............3-1 ENCAD V/R Xpress driver ............3-1 Heidi driver ................3-8 ADI driver ................3-12... - Page 8 CADJET ® 3D User Guide HPGL/2 ..............4-1 CAD printing modes ..............4-1 Printing vector data ..............4-1 Accessing HPGL/2 features ............4-2 Palette select ................4-2 Control ..................4-3 Rotation ..................4-4 Reprints ..................4-4 Nesting ..................4-5 Nest wait time ................4-6 Ink limit ..................
- Page 9 CADJET ® 3D User Guide Troubleshooting ............F-1 Troubleshooting quick list ............F-1 Isolating problems ..............F-1 Printer Health ................F-2 Data Transfer ................F-12 Application Software ..............F-15 Calling for Help ................ F-17 Customer Technical Support ............. F-17...
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Page 10: Introduction
Wide format inkjet printers let you create printed pieces the length of a roll of media (up to 300'). Only Extreme Color Printing™ combines the technical sophistication of the CADJET printer with the unique qualities of ENCAD CIS ink and media. Your printer features a continuous-feeding ink system which uses 500ml reservoirs for each color, so you never have to worry about running out of ink halfway through a big print job. -
Page 11: Obtaining Quality Results
50 Raster Image Processors (RIPs) which convert Postscript or CGM to HP RTL. When choosing a RIP or a file format converter for output to the printer, make sure it has the features you need. (Contact your ENCAD distributor or dealer for an up-to-date listing.) Obtaining quality results You have probably seen a demonstration of your printer's capabilities or sample output. -
Page 12: Caring For Your Ink And Cartridges
See the Quick Start Guide for details. Choose the right media You can rely on ENCAD media for rich, vivid images across the entire color spectrum. ENCAD media is specially formulated to demanding specifications, strict performance criteria, and uncompromising quality controls. This assures superb interaction with CIS Ink and flawless performance with the printer. -
Page 13: Nine Factors That Affect Print Quality
CADJET ® 3D User Guide Print on the correct side! Roll media is wound with the coated side out. Cut sheet media has an ink-receptive and a non-ink-receptive side. The sheets are notched to help you orient them correctly. To assure that you print on the correct side, be sure that the notch is in the upper right corner when you feed the sheet into the printer. -
Page 14: Original Image Type
CADJET ® 3D User Guide 1. Original Image Type The type of original image will determine the quality of your final inkjet print. The best image type is an original transparency (not a duplicate). They are extremely crisp with superb edge definition. Print film photos are not as good as they are already one genera- tion removed from the original film. -
Page 15: Scanner Type
CADJET ® 3D User Guide 3. Scanner Type How you get the original image into the computer is important to the overall printing process as scanner quality varies greatly. Using a scanner that meets the requirement of the overall print quality is essential to have enough color fidelity and edge clarity. An image scanned with a low end scanner will lose detail, clarity, and color. - Page 16 CADJET ® 3D User Guide 5. Post Scanning Color Correction and Sharpening All scanned images, even those scanned on expensive drum scanners, must be color corrected and sharpened before using them for a large-format inkjet print. If you are using a service bureau for scanning images, their scanner operator will usually do this as part of the scanning fee.
- Page 17 Inks must be developed specifically for a particular head, otherwise, cartridge reliability will be severely reduced. ENCAD inks are specifi- cally developed for ENCAD cartridges, printers, and media. These inks create the perfect ink drop shape, trajectory, and landing shape when used with ENCAD cartridges. The media controls the color, dot gain, and durability of the final print.
- Page 18 CADJET ® 3D User Guide 9. Cartridge Preparation and Alignment The single most overlooked factor in image color accuracy and quality is cartridge align- ment. Even if you carefully control factors 1 though 8, a printer with poor cartridge alignment or unmaintained heads can severely deteriorate image quality. Cartridge maintenance and alignment are key to producing images that exhibit the best of what a printer is capable of.
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Page 19: Printer Options
Printer options You can define printer options through your application software or by choosing settings from the printer's control panel. The following printer options are described in this chapter: Initialize (return to printer default settings) • • Print Mode • Paper Options •... -
Page 20: Important Notes About Image Size Vs. Dpi
® CADJET 3D User Guide Print mode options include color mode and print quality. Default print mode settings are summarized in the table which follows. MODE # OF PASSES DRAFT 600X600 SUPER DRAFT 600X300 NORMAL 600X600 BEST 600X600 Important notes about image size vs. dpi For best results, be sure the printer dpi setting matches the image resolution in the file you are printing. -
Page 21: Color Mode
® CADJET 3D User Guide Color mode Color mode refers to whether you are printing in color, grayscale or monochrome. Á To choose the color mode 1 Press Setup/Print Mode/Color Mode. 2 Choose Color, Mono, or Gray. 3 Press OK. Quality modes There are four print quality modes. -
Page 22: Choosing Feed Media Options
® CADJET 3D User Guide Choosing feed media options Feed media options allow you to: • define End of Media • display/enter Media Counter values Note: Media feeding and loading are described in the Quick Start Guide. End of media There are circumstances where the media does not fully advance through the printer. -
Page 23: Media Counter
® CADJET 3D User Guide Á To set end of media feeder stop Press Feed Media/End of Media. Choose Feeder Stop. Press OK. Media counter Media Counter gives you a means of estimating the amount of media left on a roll. When a new roll of media, or a used roll where the remaining length is known, is in- stalled on the printer, you can enter the length of the roll into the printer's front panel display. -
Page 24: Choosing Paper Options
® CADJET 3D User Guide Á To reset the media counter Press Feed Media/Media Counter. Press Reset Counter. Press OK. Choosing paper options Paper options let you define the following: • Supply Type • Media Standard • Margins • Auto-Load Delay •... -
Page 25: Media Standard
® CADJET 3D User Guide Media standard When you create an image, you determine its size at the computer. It's important that you know the size of the image and load the appropriate size media because the printer automatically defines the print area based on the loaded media's width. Be sure that the media you load is wide enough to accommodate the image. - Page 26 ® CADJET 3D User Guide Media Sizes and Maximum Printing Areas for Roll Media Paper Size Normal Print Area Expanded Print Area GRAPHICS (U.S. OFFSET) 19.0" 25.0" 17.8" 23.8" 18.6" 24.6" 20.0" 28.0" 18.8" 26.8" 19.6" 27.6" 22.0" 26.0" 20.8" 24.8"...
- Page 27 ® CADJET 3D User Guide Media Sizes and Maximum Printing Areas for Sheet Media Paper Size Normal Print Area Expanded Print Area GRAPHICS (U.S. OFFSET) 19.0" 25.0" 17.8" 22.4" 18.6" 22.8" 20.0" 28.0" 18.8" 25.4" 19.6" 25.8" 22.0" 26.0" 20.8" 23.4"...
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Page 28: Margins
® CADJET 3D User Guide Margins Margins can be set to Normal or Expanded. The Expanded setting expands the print area and decreases the margins. Any part of the image that extends into the margin will be clipped. When the Margins option is set to Expanded, make sure that you align the media accurately using the guide on the right of the platen so that the ink doesn’t exceed the edge of the media. -
Page 29: Auto-Load Delay
® CADJET 3D User Guide Á To set margins 1 Press Setup/Paper Option/Margins. 2 Choose Normal or Expanded. 3 Press OK. Auto-Load Delay Auto-Load Delay lets you set the time between when the printer senses the media and when printing starts. This lets you manually reposition the media if necessary. The default is 6 seconds, selectable from a range of 1-12 seconds. -
Page 30: Auto-Wipe
® CADJET 3D User Guide Á To turn off Save Media 1 Press Setup/Paper Option/Save Media. 2 Choose Off. 3 Press OK. Auto-Wipe The cartridge jet plates are periodically wiped during printing. The default for this func- tion is OFF. Á... -
Page 31: Choosing A Language
® CADJET 3D User Guide Á To save user setup 1 Press Setup/User Setup/Save User. 2 Scroll to the number for the user settings. 3 Press OK. Á To use a previously saved user setting 1 Press Setup/User Setup/Select User. 2 Scroll to the number for the user settings (i.e., user 1, user 2, etc.) to use. -
Page 32: Dry Time
3D User Guide Ink Preheat Cartridge heat settings are optimized for ENCAD media being printed in a standard office environment. If you are experiencing banding, poor fills, or over dot gain, and you have tried all other means to correct these conditions, you may want to experiment with the ink preheat settings. - Page 33 ® CADJET 3D User Guide LCD Contrast The LCD Contrast function lets you adjust the brightness of the control panel. The range is 1-16, where 16 is less contrast. The default is 8. Note that if brightness is set too high, you may not be able to see the text displayed on the control panel.
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Page 34: Printer Default Settings
® CADJET 3D User Guide Printer Default Settings USER SETTINGS DEFAULT OTHER OPTIONS COLOR MODE COLOR MONO, GRAY QUALITY MODE NORMAL DRAFT, SUPER DRAFT, BEST AUTO-LOAD DELAY 1-12 SEC. MEDIA STANDARD US ENGR, US ARCH, ISO A, MET ALL, US ALL, GRAPHICS, MET OVER A, ISO B, SPECIAL MARGINS NORMAL... -
Page 35: Printing
• ADI driver - for printing files created with versions of AutoCAD prior to 2000. ENCAD V/R Xpress driver The ENCAD V/R Xpress driver is a raster image processor (RIP) designed to print large, complex raster and vector images. Features •... -
Page 36: Printing A File
4 Change basic print options, such as number of copies and page range, as needed. When a print option is available in your application’s Print dialog box, set it with your application. Use the ENCAD Printer Driver properties dialog boxes only to change print settings unavailable in your application’s Print dialog box. - Page 37 ® CADJET 3D User Guide Printer Options Name Select a printer. Your default printer will be automatically filled in. Other printers can be selected from the pull-down menu. Paper Size The Paper Size for your printer. Select from the pull-down menu. Copies Enter the number of copies desired.
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Page 38: Color Adjustment Options
® CADJET 3D User Guide Orientation Options Select either Portrait or Landscape. By default, this field reflects the setting in the Properties dialog for your printer. Color Adjustment Options Smooth Halftone Uses the Floyd-Steinberg method of rendering halftones. Produces output with smooth transitions. Good for input with lots of colors. Pattern Halftone Separates halftone screening with different frequencies/angles. - Page 39 ® CADJET 3D User Guide Printer Properties Dialog This dialog allows you to set ENCAD properties for this run. Print Quality Select either Draft, SuperDraft, Normal or Best Paper Source Select either cut sheet or roll Margins Select normal or expanded...
- Page 40 ® CADJET 3D User Guide Color adjustment dialog Halftone /Gamma Page Selects the output quality of halftone screening. Smooth Uses the Floyd-Steinberg method of rendering halftones. Produces output with smooth transitions. Good for input with lots of colors. Pattern It separates halftone screening with different frequencies/angles. Detail Default.
- Page 41 ® CADJET 3D User Guide Embedded image tab Embedded image adjustment allows you to change the RGB (red, green, blue) values of your 24-bit RGB image. RGB values range from -100 to +100, representing percentages. Negative values darken colors, positive values lighten colors. Unlock a color by clicking the lock symbol, then move the slider separately.
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Page 42: Heidi Driver
® CADJET 3D User Guide Heidi driver Use the Heidi driver to print files created with AutoCAD 2000. Details on the print options are included in the on-line help provided with the driver. Á To print from the Heidi driver: 1 Open the document from AutoCAD 2000 or LT 2000. -
Page 43: Custom Properties
1 shade of gray (all black) or select 255 shades of gray. Resolution (Res.): Sets the ENCAD plotter resolution. For some plotter models, the "600 dpi" choice is unavailable when the plotter is set for "Colors". Some printer models might require ink reduction at 600 dpi. - Page 44 Output format: The driver can send data to the plotter in either of two plotter lan- guages, ENCAD RTL (Raster Transfer Language) or HPGL/2. ENCAD RTL format: Your computer will do most of the processing of the plot image and send raster data to the plotter.
- Page 45 ® CADJET 3D User Guide Dry time, minutes: Specifies the time lapse before the plotter actually cuts the media and drops the plot in the catch tray. Use for heavily inked plots in roll-feed mode. Raster image controls: These controls affect plotting of raster image entities. The settings allow adjustments for different kinds of papers and inks.
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Page 46: Adi Driver
3D User Guide ADI driver The ENCAD ADI driver lets you print to ENCAD printers from AutoCAD. Use it to print files created with AutoCAD DOS and Windows Releases 12, 13, 14, and 1 5. This driver uses the HP-RTL command language to send data to the printer. For details on its installation and use, refer to the user guide provided on the CD-ROM. -
Page 47: Hpgl/2
ENCAD's implementation of HPGL/2 supports vector/raster merge and conforms to "The HPGL/2 and HP RTL Reference Guide, Third Edition" by Hewlett- Packard Company (Addison-Wesley, 1997, ISBN 0-201-31014-7). Please refer to this guide for details on HPGL/2 commands. -
Page 48: Accessing Hpgl/2 Features
® CADJET 3D User Guide Accessing HPGL/2 features The following functions are available from the HPGL/2 menu: palette select, printer vs. software control, rotation, reprints, nesting and ink limit. To access HPGL/2 features From the main menu, press Setup Menu/HPGL/2 Menu. The HP-GL/2 menu displays with further options. -
Page 49: Control
® CADJET 3D User Guide Control Control determines whether certain printing parameters are set in the software application or overridden by the printer's front panel. Control overrides the following parameters of the HPGL/2 header file: repeat plot (RP) and enable auto cutter (EC). -
Page 50: Rotation
® CADJET 3D User Guide Rotation The printer automatically prints an image with the long side on the paper axis. To better fit images and save media, you can use the Rotation option to turn vector files counterclockwise 90 degrees at a time. If the rotation specified won't fit on the media or contains raster images, it will not be rotated. -
Page 51: Nesting
® CADJET 3D User Guide Nesting Nesting allows the user to save media by printing multiple plots along the horizontal width of the media. This feature makes the most efficient use of consumables and reduces the time required to print multiple plots. When nesting is active, HPGL/2 plots will be stored within the printer, accumu- lating in a nest. -
Page 52: Nest Wait Time
® CADJET 3D User Guide The following parameters will not affect nesting: • Ink limiting; • Replots; • If Auto Rotation is enabled, then the nesting algorithm is free to rotate the plot if it determines that doing so will save media. Plots are sequen- tially fitted across the page from right to left;... -
Page 53: Ink Limit
® CADJET 3D User Guide Ink limit The printer can assign an ink limit to polygon fills and wide vectors. This helps prevent bleeding when printing on inexpensive inkjet media. The default for this option is On. If you are using high quality media, this option may not be needed and can be turned off. -
Page 54: Installing Additional Memory
4. The printer will accept 4 MB, 8 MB, 16 MB, 32 MB or 64 MB SIMMs. Recommended SIMMs are ENCAD P/N 210610 (32MB SIMM). SIMM installation The SIMMs are located on the MPCB inside the right cover. The MPCB comes with one SIMM slot empty and a 32 MB RAM SIMM installed on the board. - Page 55 ® CADJET 3D User Guide 6 Carefully disconnect the ribbon cable from the connector on the PC board and the other two cables that go to the cover. Á To remove the SIMMs 1 Facing the top of the SIMMs, push the side clips gently to the outside (away from the SIMM).
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Page 56: Serial Communications And Cabling
DOS or UNIX based systems. It also includes instructions for setting serial communica- tion parameters. RS-422 cable requirements You may build this cable or purchase it from ENCAD, Inc. For connecting to an Apple Macintosh, use the standard ImageWriter II cable. Mini-Din-8... -
Page 57: Setting Serial Communications Parameters
CADJET ® 3D User Guide Setting serial communications parameters If your software or hardware platform only has serial communication capability, check the manuals provided with your system for the required communication parameters prior to setting the RS-422/232 options on the printer. Setting the baud rate Baud rate is the data transmission rate (in bits per second) between your computer and the printer. -
Page 58: Menu Tree
Menu tree This section contains an overview of the printer's menu tree. In the figures that follow, items in italics indicate that selecting the option gives access to a menu with further options. Items in bold are the default option. Main menu at a glance Main Menu Load Media... - Page 59 CADJET ® 3D User Guide Main menu Feed Media Menu Load Media Setup Menu Utility Menu Pause Reset Load Media moves media into or away from the platen. cuts media. Feed Media Menu provides access to further options for moving the media forward or backward;...
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Page 60: Feed Media Menu
CADJET ® 3D User Guide Feed media menu Forward Backward Media Counter End of Media Display Counter Exit Forward advances media toward the front of the printer. Media Counter provides access to additional options where the length of a roll of media can be entered and the media counter reset. -
Page 61: Setup Menu At A Glance
CADJET ® 3D User Guide Setup menu at a glance Setup Print Mode Menu Color, mono, gray Color Mode Quality Mode draft, super draft, normal, best Exit Paper Option Menu Supply Type Sheet, Roll All, US_Engr, US_Arch, ISO_A, ISO_B, Media Standard Special, MET OVER A, Graphics, US_All, Met_All Margins Normal, Expanded... -
Page 62: Setup Menu
CADJET ® 3D User Guide Setup menu P r i n t M o d e M e n u U s e r S e t u p M e n u P a p e r O p tio n M e n u I n k O p tio n M e n u S e r i a l C o m m M e n u H P G L / 2 M e n u... - Page 63 CADJET ® 3D User Guide Paper Option Menu Supply Type Auto-Cut Media Standard Save Media Margins Auto-Wipe Auto-Load Delay Exit provides access to a further menu to select the supply type: roll or Supply type sheet. provides access to a further menu to select the media standard: All, Media standard US_Engr, US_Arch, ISO_A, Met over A, ISO_B, Special, Graphics, US_All, Met_All.
- Page 64 CADJET ® 3D User Guide HPGL/2 Menu Palette Select Nesting Menu Control Reprints Rotation Ink Limit Exit Palette Select provides access to a further menu to select an AutoCAD color palette or a generic HPGL/2 palette. Control determines whether certain printing parameters are set in the soft- ware application or overriden by the printer's fron panel display.
- Page 65 CADJET ® 3D User Guide User Setup Menu Select User Init Settings Save User Print Settings Units Select LCD Contrast Language Exit Select user provides access to a further menu to select a previously saved user configuration. Default = User 1. Save user provides access to a further menu to save the current printer configu- ration to the selected user number.
- Page 66 CADJET ® 3D User Guide Ink Option Menu Ink Reduction Ink Preheat Dry Time Exit Ink reduction provides access to a further menu in which to set the percentage by which to decrease the amount of ink emitted to help prevent bleeding or pooling of ink.
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Page 67: Utility Menu At A Glance
CADJET ® 3D User Guide Utility menu at a glance Utility Prime Access Cartridge Color Calib Menu Calibration Menu Use Calib XY On/Off Paper Axis Test Color Db Menu 32.00 - 34.00 (33.00 default) Paper Axis Open Jet Menu Display settings Print settings Service menu Servo PWM Test*... -
Page 68: Utility Menu
CADJET ® 3D User Guide Utility menu P r i m e D i s p l a y S e t t i n g s A c c e s s C a r t r i d g e P r i n t S e t t i n g s C o l o r C a l i b M e n u S e r v i c e M e n u... -
Page 69: Calibration Menu
CADJET ® 3D User Guide Color Calibration Menu C y a n V e r t i c a l C y a n H o r i z o n t a l M a g e n t a V e r t i c a l M a g e n t a H o r i z o n t a l Y e llo w V e r t i c a l Y e llo w H o r i z o n t a l... -
Page 70: Service Menu
CADJET ® 3D User Guide Paper Axis Test prints the paper axis test pattern. Color Db Menu provides access to a further set of menus in which you can print the color deadband test pattern and set deadband velocity compensation for each cartridge. -
Page 71: Technical Information
Two 72-pin, 32-bit wide DRAM sockets. CE Mark 64 MB standard CISPR 22- Class A User upgradeable to 128 MB AS/NZS 3548 60 ns or faster, ENCAD approved. Made in the U.S.A. INTERFACES: Bidirectional Parallel (IEEE 1284) RS-422 422 to 9 pin 232 for self-service... -
Page 72: Technical Information
CADJET ® 3D User Guide DIMENSIONS Height (with stand) 44" (112cm) Width 71" (196cm) Depth 28" (71cm) Weight (assembled) printer & stand 101 lbs. (45 kg) Print width 11" min. to 36" max. printable with 0.20 inch (5mm) margin on each edge, except for cut sheet Technical information D-2... -
Page 73: Error Messages
Error messages These display messages are helpful in determining the status of the printer and possible corrective action when operation does not appear to be normal. Error Messages Error messages consist of the message “Internal ERROR: Shutdown” on line 2 of the display. - Page 74 CADJET ® 3D User Guide Error Message Corrective Action Unrecognized cartridge Be sure the cartridge is the correct cartridge for your printer model. Your printer will not work with cartridges from other models. Remember, the printer is reading the value programmed into the chip on the cartridge, it is not actually detecting the cartridge type.
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Page 75: Troubleshooting
Troubleshooting This appendix contains valuable information to help you solve the most common printer problems. The problems addressed are divided into these types: · Printer health · Print quality · Data transfer · Application software Troubleshooting quick list Many common problems can be solved by checking for just three items: ·... -
Page 76: Printer Health
If any of these steps fail, your printer may not be correctly connected to your computer and/or network. Contact your network administrator or your ENCAD dealer. Otherwise, continue with the steps that follow. 7. Print directly to the printer from several software applications. - Page 77 If you are using a Windows application, be sure the Print Manager is OFF. File will not print If you are using a serial cable, check that it is ENCAD PN 203977 for PC and Unix systems. Be sure that RS422 settings in your software match those on your printer. If you are using a parallel cable, be sure it meets the specifications of IEEE 1284.
- Page 78 CADJET ® 3D User Guide Carriage axis failure This may be caused by using matte paper which may curl and cause carriage axis failure. Be sure to use inkjet quality media. An obstruction in the path of the carriage assembly is hindering carriage movement. The obstruction may or may not be visible.
- Page 79 CADJET ® 3D User Guide Check the shaft for visible damage (carriage moves back and forth on it during operation). Clean the shaft with a lint free cloth and isopropyl alcohol (let it dry completely before trying to operate the printer). Check the belt for visible damage such as fraying and pieces coming off it.
- Page 80 CADJET ® 3D User Guide tended periods of time. Make sure the protective tape is removed from the cartridges. Remove the cartridge and reinstall it, or clean the electrical contact on the cartridge and carrier. Be sure it is clean and dry. Be sure the cartridge is seated properly. (See the Quick Start Guide.) Check that ink is being fed through the delivery lines.
- Page 81 Be sure to save your printer settings to a User number. (See "Saving User Settings" in Chapter 2.) When you are ready to print, select the User number that you saved. What if I need a firmware upgrade? You can download firmware upgrades from ENCAD’s Internet web page (www.encad.com). Firmware Download Procedure (Upgrade/Printer Refresh) You can download the new firmware directly from the diskette, but if you copy the xxxx.ROM and GO.EXE files to a temporary directory on your hard drive, it will load...
- Page 82 CADJET ® 3D User Guide later a single beep should be heard, indicating the download was successful. After a one second delay, the printer will automatically reboot. The printer should come up normally. Verify the new firmware revision by sequencing through Utility Menu - Service Menu - About menu.
- Page 83 CADJET ® 3D User Guide Adjust cartridge preheat as described in Chapter 2. Streak marks Clean the service station at least once a week, or more often, depending on the number of prints you are running. (See the Maintenance Guide.) Prime, clean, calibrate, or replace cartridges.
- Page 84 CADJET ® 3D User Guide Color problems or shadowing Calibrate cartridges. Excessive graininess Perform color deadband compensation. Refer to the Quick Start Guide. Ghosting The temperature of the print cartridge affects the size of the dots it prints. When the cartridge is warmer it produces slightly larger dots than when it is cool.
- Page 85 CADJET ® 3D User Guide Colors are not correct or sections of print missing Prime, clean, calibrate, or replace cartridges. Print contains only partial image Check the settings of the Margins option. When Margins are set to Normal (the default), the print area is smaller than when Margins are set to Expanded.
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Page 86: Data Transfer
This standard uses shielded twisted pair technology that reduces noise and increases performance at higher transfer speeds. To order from ENCAD, use part number 208559. Be sure that your parallel cable does not exceed the maximum of 10 ft. Try using another parallel cable. Be sure that it is securely connected. - Page 87 Be sure that your baud rate, parity, and emulation are set correctly. (See "Setting Serial Communication Parameters" in Appendix B.) If you are using a serial cable provided by a vendor other than ENCAD, be sure that the pinouts match those in Appendix B. If the non-ENCAD serial cable is not working, order ENCAD cable 203977 (for MAC and Unix systems).
- Page 88 CADJET ® 3D User Guide · Use the printer’s self-test feature or run the demo print to assure that the printer is functioning. · Check that the baud settings for the computer and printer are correct. If the settings do not match, the file may be printed incorrectly or not at all. 2.
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Page 89: Application Software
CADJET ® 3D User Guide On the print server, make sure the printer is not waiting because of a fault. Make sure the printer is not set up as a login terminal. Application Software Isolating a problem to your software Sometimes printing problems are application software-specific. - Page 90 It should also be noted that this limitation is only because of the GDI limitations. ENCAD plotters do not have this limitation. Length limitations are a function of software or RIP parameters. Any conflicts that do not use the GDI interface should be directed to the software vendors.
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Page 91: Calling For Help
3D User Guide Calling for Help If you have tried the suggestions in this manual and still need assistance, call the ENCAD dealer where you purchased your printer. Before you call technical support for help, be sure that you have all of the following... - Page 92 CADJET ® 3D User Guide ENCAD Support Numbers and Websites ENCAD Inc. 6059 Cornerstone Ct., West San Diego, CA 92121-3734 Main Number (858) 452-0882 Priority Support* (900) 555-ENCAD Toll-free Customer Support** (877) ENCAD-TS Customer Support (858) 452-4350 Customer Support FAX...