Requirements:
•
System phone, that supports function keys for reception phones
(optional, see the phone manual)
Proceed as follows for configuration:
•
Creating a group for the waiting field.
– Using the Configuration Manager (on the following pages)
– Groupes > Numéros de téléphone
– Groupes > Propriétés > Paramètres de base
Note: To avoid user errors, all subscribers should be Permanently
logged in.
•
Managing and assigning audio files for announcements.
– Using the Configuration Manager (on the following pages)
– Fonctions > Musique d'attente/Annonces > Gestion des fichiers
– Fonctions > Musique d'attente/Annonces > Affectation des
fichiers > Annonce d'accueil
– Using a character string on the internal phone (see chapter Short
Reference > Announcement before Answering)
•
Configuring announcement before answering for the group.
– Using the Configuration Manager (page Groupes > Propriétés >
Disponibilité)
•
Configuring call distribution for the group.
– Using the Configuration Manager (page Réseaux publics > Achem-
inement des appels)
COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018
Functions, Uses, Concepts
Waiting Field Function
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