Configuring Debug Recording - AudioCodes Mediant 4000 SBC User Manual

User's Manual

Third-party, Syslog Server: Any third-party, Syslog server program that enables
filtering of messages according to parameters such as priority, IP sender address,
time, and date.

Device's CLI Console: The device sends error messages (e.g., Syslog messages) to
the CLI as well as to the configured destination. Use the following commands:
•
To start debug recording:
debug log
•
To stop debug recording:
no debug log
•
To stop all debug recording:
no debug log all

Device's Web Interface: The device provides an embedded Syslog server, which is
accessed through the Web interface (Troubleshoot tab > Troubleshoot menu >
Message Log
The displayed logged messages are color-coded as follows:
•
Green: Opening messages at start of message log
•
Black: Notice messages
•
Blue: Warning (error) messages
To stop and clear the Message Log, close the Message Log page by accessing any
another page in the Web interface.
Note:
•
It's not recommended to keep a Message Log session open for a prolonged
period. This may cause the device to overload. For prolonged (and detailed)
debugging, use an external Syslog server.
•
You can select the Syslog messages displayed on the page, and copy and paste
them into a text editor such as Notepad. This text file (txt) can then be sent to
AudioCodes Technical Support for diagnosis and troubleshooting.
53.3

Configuring Debug Recording

This section describes how to configure debug recording and how to collect debug
recording packets.
Version 7.2
). This provides limited Syslog server functionality.
Figure 53-6: Viewing Message Log in Web Interface
53. Syslog and Debug Recording
773 Mediant 4000 SBC