Canon imagerunner C5180 Service Manual page 772

Operation 1) Turn the main power switch OFF.
method
2) Connect the network cable to the copier and turn the main power switch ON.
3) Tell the user's system administrator that copier installation is complete, and have them him/
her the network settings.
4) Ask the system administrator to allow you to perform a network connection check, and check
the address of the remote host (IP address of the PC terminal in the user network) to send the
PING.
5) Select the COPIER > TEST > NETWORK > PING service mode item, enter the IP address
checked in Step 4 on the operation panel's numeric keypad, and press the OK key.
- If the copier is connected to the network normally, "OK" is displayed (and the procedure is
finished).
- If "NG" is displayed, first check the connection of the network cable. If the connection is
normal, go to Step 6. If there is a problem with the network cable's connection, redo the
connection and redo Step 5.
6) Select the COPIER > TEST > NETWORK > PING service mode item, enter the loop back
address* (127.0.0.1), and press the OK key followed by the start key.
- If "NG" is displayed, there is a problem with the local TCP/IP settings. Go back to Step 3 and
check the settings again.
- If "OK" is displayed, there is no problem with the local TCP/IP settings. However, there could
be a problem with the network interface board (NIC) connection or the NIC itself. Go to Step 7
to check the NIC.
*The loop back address returns the signal in front of the NIC, enabling checking of the local
TCP/IP settings.
7) Select the COPIER > TEST > NETWORK > PING service mode item, enter the local host
address (local IP address), then press the OK key.
- If "OG" is displayed, there could be a problem with the NIC connection or the NIC itself. In
this case, check the NIC connection or replace the NIC.
- If "OK" is displayed, there is no problem with the local network settings or NIC.
In this case, the problem may be with the user's network environment. Explain the situation to
the system administrator, and ask them to deal with it.
Chapter 19
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