Suzuki Liana RH413 Service Manual page 566

5A-18 Automatic Transmission/Transaxle:
Step 1. Customer Complaint Analysis
Record details of the problem such as failure, complaint and how it occurred as described by the customer.
For this purpose, use of such an inspection form will facilitate collecting information to the point required for proper
analysis and diagnosis.
NOTE
The form is a standard sample. It should be modified according to conditions characteristic of each
market.
Customer problem inspection form (Example)
I2RH01510008-01