E-Mail And Call-Home Support; Tools And Test Equipment; Tools Supplied With The Director - HP storageworks director 2/140 Service Manual

Director-specific SNMP traps specified in the custom MIB include Fibre Channel
port operational state changes and FRU operational state changes.
If authorized through the Configure SNMP dialog box in the Element Manager,
users at SNMP management workstations can modify MIB variables.

E-Mail and Call-Home Support

If e-mail notification and call-home support are configured for the director as part
of the customer support process, service personnel may be:

Tools and Test Equipment

This section describes tools and test equipment that may be required to test,
service, and verify operation of the director and attached HAFM appliance. These
tools are either supplied with the director or must be supplied by service
personnel.

Tools Supplied with the Director

The following tools are supplied with the director. These tools may be required to
perform test, service, or verification tasks.
Director 2/140 Service Manual
coldStart—Reports that the SNMP agent is reinitializing due to a director
reset.
warmStart—Reports that the SNMP agent is reinitializing due to a director
IPL.
authorizationFailure—Reports attempted director access by an unauthorized
SNMP manager. This trap is configurable and is disabled by default.
Director modifications performed through SNMP management workstations
are recorded in the associated director audit log and are available through the
Element Manager. For additional information, refer to the HP StorageWorks
SNMP Reference Guide for Directors and Edge Switches.
Notified of a director problem by e-mail message, either directly or through a
system administrator at the customer site or call center.
Assigned a service call from call center personnel upon receipt and
confirmation of a director call-home event.
General Information
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