HP storageworks director 2/140 Service Manual page 88

Diagnostics
7
Upgrade the downlevel HAFM application
page 218).
Did the software upgrade solve the problem?
NO
↓
Contact the next level of support. Exit MAP.
8
Did the Element Manager display a dialog box with the message Element
Manager error 5001 or Element Manager error 5002?
NO
↓
9
Did the Element Manager display a dialog box with the message Send
firmware failed?
YES
↓
10
An attempt to download a firmware version from the HAFM appliance hard drive
to the director failed. Retry the operation
page 206).
Did the firmware version download to the director?
NO
↓
A CTP card failure is suspected. Go to
isolate the problem. Exit MAP.
11
Did the Element Manager display a dialog box with the message The data
collection process failed?
88
YES
The HAFM appliance is operational. Exit MAP.
YES
An Element Manager error occurred. Click OK to close the dialog
box, and close HAFM and the Element Manager. Go to
NO
Go to step 11.
YES
The HAFM appliance is operational. Exit MAP.
("Install or Upgrade
("Manage Firmware
"MAP 0000: Start MAP" on page 45 to
Director 2/140 Service Manual
Software" on
step 4.
Versions" on