HP storageworks director 2/140 Service Manual page 90

Diagnostics
YES
↓
A Windows 2000 operating system or HAFM application error occurred and
transmitted a handling exception event to the operating system.
1. Click Cancel to close the Dr. Watson for Windows 2000 dialog box and
2. Using the My Computer function at the Windows 2000 desktop, copy the
3. At the HAFM appliance, press the left edge (PUSH label) of the LCD panel to
4. Remove the CD and return it to HP customer support personnel for analysis.
Go to
14
Did the HAFM appliance crash and display a blue screen with the system dump
file in hexadecimal format ("blue screen of death")?
YES
↓
15
Attempt to clear the problem by power cycling the HAFM appliance.
1. At the rack-mount HAFM appliance, press the power ( ) button on the LCD
2. Wait approximately 30 seconds and press the power ( ) button on the liquid
90
NO
Go to step 14.
HAFM application.
crash dump file (user.dmp) from the local disk (C:) to the CD-RW
drive (D:).
disengage the panel and expose the CD-RW drive.
step 3.
NO
The HAFM appliance is operational. Exit MAP.
panel to power off the appliance.
crystal display (LCD) panel to power on the appliance and perform power-on
self-test (POST). During POST:
a. The green LCD panel illuminates.
b. The green hard disk drive (HDD) LED blinks momentarily, and processor
speed and random-access memory information display momentarily at the
LCD panel.
c. After a few seconds, the LCD panel displays a message, as shown in
Figure 8.
Director 2/140 Service Manual