Map 0300: Hafm Appliance Software Problem Determination - HP storageworks director 2/140 Service Manual

12
The backup CTP card failed POST/IPL diagnostics (as indicated by an event code
413) and must be removed and replaced
page 226).
Note:
fully operational and director power is on. The director IP address, configuration data,
and other operating parameters will be lost.
Did CTP card replacement solve the problem?
NO
↓
Contact the next level of support. Exit MAP.

MAP 0300: HAFM Appliance Software Problem Determination

This map describes isolation of HAFM appliance problems, including problems
associated with the Windows 2000 operating system, and HAFM and the Element
Manager.
1
Did the HAFM appliance lock up or crash without displaying a warning or error
message?
YES
↓
Director 2/140 Service Manual
This procedure is concurrent and can be performed while director power is on.
Perform the data collection procedure as part of FRU removal and
replacement.
Do not remove and replace a redundant CTP card if the backup CTP card is not
YES
The director is operational. Exit MAP.
NO
Go to step 4.
("RRP: Redundant CTP
Diagnostics
Card" on
83