Fax Communication Error
Phaser 6180MFP Multifunction Printer Service Manual
The Fax has received illegal command. The following troubleshooting
procedure applies to these errors.
Applicable Chain Link
Chain Link
Command Send)
Chain Link
Initial Actions
Cycle printer power.
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Scanner Controller Board, PL9.1.1
ADF Scanner Assembly, PL11.1.1
Troubleshooting Procedure Table
Step
Actions and Questions
1. Check the user operation.
1
2. Does the user operate the Fax
machine correctly?
1. Check the wiring harness
2
connectors P/J60, P/J62, P/J63, P/
J64, and P/J65 on the Scanner
Controller Board. Reconnect the
connectors.
2. Does the error still occur when
faxing?
3
1. Replace the ADF Scanner Assembly
(page 8-103).
2. Does the error still occur when the
printer power is turned On?
034-515: Fax Communication Error (DIS DCS Illegal
035-792: Fax Communication Error (MJ Not Detection)
Wiring and Plug/Jack Map References
"Map 3 - Image Processor Board and
Dispenser Motors" on page 10-12
"General Wiring Diagram" on page 10-23
Error Messages and Codes
Yes
No
Go to step 2.
Retry the Fax
operation.
Go to step 3.
Complete.
Replace the
Complete.
Scanner
Controller Board
(page 8-99).
3-215