Fax Failure After Continuous Normal Operation - Xerox Phaser 6180MFP Service Manual

General Troubleshooting

Fax Failure After Continuous Normal Operation

4-94
The Fax has failed to send or receive after continuous normal operation. The
following troubleshooting procedure applies to this error.
Initial Actions
Disconnect all the devices other than the Fax machine.
Cycle printer power.
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step Actions and Questions
1. Check the error message on the Control
1
Panel.
2. Is there an error code (Chain Link)?
2 Has the Fax machine been relocated?
Do all calls fail?
3
4 Has the line contract been switched to
ISDN/xDSL or IP-phone?
5 Has there been any change of line contract
for the line type (Pulse to Tone, Tone to
Pulse, etc.)?
6 Is a dial tone present at Off hook?
Wiring and Plug/Jack Map References
Yes
Refer to the
appropriate
error code
procedure
("Error
Messages
and Codes"
on page 3-1).
Refer to "Fax
Failure After
Installation/
Relocation"
on
page 4-91).
Go to step 4.
Check the Fax
configuration
for the TA/
xDSL
modem, etc.
Correct the
Line Type
setting.
Go to step 7.
Phaser 6180MFP Multifunction Printer Service Manual
No
Go to step 2.
Go to step 3.
Go to step 11.
Go to step 5.
Go to step 6.
Go to step 9.