Xerox Phaser 6180MFP Service Manual page 363

Phaser 6180MFP Multifunction Printer Service Manual
Troubleshooting Procedure Table (continued)
Step Actions and Questions
1. Check the Scan Manager setting:
5
Start > Programs
6180MFP > Express Scan Manager.
2. Is the Scan Manager setting
correct?
1. Check the scanner utility software:
6
Start > Settings
Scanners and Cameras
Phaser 6180MFP
2. Highlight and right-click on
Phaser6180MFP Scanner to open
the Properties window.
3. Click the Events tab.
4. Verify that the Select an event
option is correctly selected.
5. Verify the software program to be
used with the scanner. Is Phaser
6180MFP Express Scan Manager
selected? (Actions > Start this
program > Phaser 6180MFP
Express Scan Manager)
Yes
Go to step 6.
> Xerox > Phaser
Retry the
> Control Panel > scanning job.
> Xerox If the message
Scanner. "Select the
program to
launch for this
action" appears
on the computer
monitor, select
the Express
Scan Manager
within 30
seconds.
Error Messages and Codes
No
Set the correct
settings:
Image Type
Resolution
Paper Type
Output
Destination
Note: Verify that
the Output
Destination
exists.
Under the
Events tab,
Actions box,
Start this
program, select
Phaser
6180MFP
Express Scan
Manager.
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