Print-Quality Troubleshooting
Defects in One Color (C, M, Y, or K)
5-46
Only one color (Cyan, Magenta, Yellow, or Black) is too light on the printed
image.
Initial Actions
Check the paper transfer path.
Ensure there are no debris on the transfer path
Troubleshooting Reference Table
Applicable Parts
Laser Unit, PL5.1.12
Print Cartridge (C/M/Y/K)
PL5.1.17-20
HVPS, PL5.2.15
Troubleshooting Procedure Table
Step
Actions and Questions
1. Perform Test Print (Cyan 20%,
1
Magenta 20%, Yellow 20%, or Black
20%):
>
2. Does the error still occur when
printing?
1. Check the Print Cartridge (C/M/Y/K).
2
2. Is there a faint toner?
1. Check the Print Cartridge (C/M/Y/K)
3
for damages.
2. Is the Print Cartridge damaged?
Service Mode
>
Printer Diag
Test
Print.
Phaser 6180MFP Multifunction Printer Service Manual
Example Print
Light Print (One Color)
Yes
Go to step 2.
Go to step 3.
Replace the
Print Cartridge
(page 8-11).
No
Complete.
Complete.
Go to step 4.