Load Tray 2 (No Suitable Paper) - Xerox Phaser 6180MFP Service Manual

Error Messages and Codes

Load Tray 2 (No Suitable Paper)

3-82
The type or size of paper mismatched or Tray 2 is empty. The following
troubleshooting procedure applies to this error.
Applicable Chain Link
Chain Link
Initial Actions
Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the Guides are adjusted correctly.
Cycle printer power.
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Tray 2, PL2.1.24
Feeder Unit, PL3.2.1
Tray 2 No Paper Sensor, PL3.2.30
Registration Sensor Harness,
PL3.2.37
No Paper Actuator, PL3.2.49
MCU Board, PL9.2.13
Right Side Harness, PL10.1.12
Troubleshooting Procedure Table
Step Actions and Questions
1. Check the paper size.
1
2. Does the paper size meet
specifications?
1. Check the paper size setting.
2
2. Does the paper match with the
settings on the printer Control
Panel?
3 1. Check the paper type.
Paper in the tray
Paper type setting in the Control
Panel
Paper type of the printing job
2. Are these paper types the same?
024-959: Load Tray 2 (No Suitable Paper)
Wiring and Plug/Jack Map References
"Map 1 - Electrical and Drive" on
page 10-10
"Map 2 - Laser Unit and Feeder" on
page 10-11
"Map 4 - LVPS and MCU Board" on
page 10-13
"Feeder" on page 10-30
"Tray 1 (MPT) and Registration" on
page 10-26
Phaser 6180MFP Multifunction Printer Service Manual
Yes No
Go to step 2. Replace the
paper with the
correct
specifications.
Go to step 3. Correct the
paper settings
on the printer
Control Panel.
Go to step 3.
Go to step 4. Correct the
paper type
setting on the
printer Control
Panel.