Target Fax No Answer
Phaser 6180MFP Multifunction Printer Service Manual
The Fax has failed. The following troubleshooting procedure applies to this
error.
Applicable Chain Link
Chain Link
Initial Actions
Cycle printer power.
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step
Actions and Questions
1
1. Check the fax number.
2. Is the fax number correct?
2
1. Check the telephone line connection.
Reseat the telephone line connector
on the Scanner Controller Board.
2. Does the error still occur when
faxing?
3
1. Check the country setting:
Admin Menu
Country.
2. Is the country setting correct?
1. Check the Fax Board for correct
4
installation. Reseat the Fax Board
(page 8-98).
2. Does the error still occur?
5
1. Check the Scanner Controller Board
for correct installation. Reseat the
Scanner Controller Board
(page 8-99).
2. Does the error still occur when
faxing?
035-702: Fax Communication Error (Receive DCN)
Wiring and Plug/Jack Map References
System
>
Fax Settings
>
Error Messages and Codes
Yes
No
Go to step 2.
Enter the
correct fax
number.
Go to step 3.
Complete.
>
Go to step 4.
Set the correct
country setting.
Go to step 5.
Complete.
Replace the
Complete.
Scanner
Controller Board
(page 8-99).
3-217