Error Messages and Codes
Insert Print Cartridge (Yellow/Cyan/Magenta/Black)
3-60
The printer does not detect the Print Cartridge. The following troubleshooting
procedure applies to these errors.
Applicable Chain Links
Chain Link
Chain Link
Chain Link
Chain Link
Initial Actions
Check the Print Cartridge life using CentreWare IS.
Cycle printer power.
If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Print Cartridge Sensor, PL5.1.6
Print Cartridge (Y/M/C/K),
PL5.1.17-20
MCU Board, PL9.2.13
Toner Sensor Harness, PL10.1.7
Troubleshooting Procedure Table
Step
Actions and Questions
1. Check the Print Cartridge for correct
1
installation.
2. Is the Print Cartridge correctly
installed?
2
Does the error still occur?
1. Replace the Print Cartridge
3
(page 8-11).
2. Does the error still occur?
093-970: Insert Yellow Cartridge
093-971: Insert Magenta Cartridge
093-972: Insert Cyan Cartridge
093-973: Insert Black Cartridge
Wiring and Plug/Jack Map References
"Developer" on page 10-38
Phaser 6180MFP Multifunction Printer Service Manual
Yes
No
Go to step 3.
Reseat the Print
Cartridge
(page 8-11)
Go to step 3.
Complete.
Go to step 4.
Complete.