Error Messages and Codes
Empty Print Cartridge (Yellow/Magenta/Cyan/Black)
3-56
The Print Cartridge has reached its end of life. The following troubleshooting
procedure applies to these errors.
Applicable Chain Link
Chain Link
Chain Link
Chain Link
Chain Link
Initial Actions
Check the Print Cartridge life using CentreWare IS.
Cycle printer power.
If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Print Cartridge (Y/M/C/K),
PL5.1.17-20
MCU Board, PL9.2.13
Troubleshooting Procedure Table
Step
Actions and Questions
1
1. Check the Print Cartridge for correct
installation.
2. Is the Print Cartridge correctly
installed?
Does the error still occur?
2
3
1. Replace the Print Cartridge
(page 8-11).
2. Does the error still occur?
093-935: Replace Yellow Cartridge
093-936: Replace Magenta Cartridge
093-937: Replace Cyan Cartridge
093-938: Replace Black Cartridge
Wiring and Plug/Jack Map References
Phaser 6180MFP Multifunction Printer Service Manual
Yes
No
Go to step 3.
Reseat the Print
Cartridge
(page 8-11).
Go to step 2.
Go to step 3.
Complete.
Replace the
Complete.
MCU Board
(page 8-88).