Xerox Phaser 6180MFP Service Manual page 508

Multifunction printer
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General Troubleshooting
4-96
Troubleshooting Procedure Table (continued)
Step
Actions and Questions
1. Check the Secure Receive setting:
18
System
>
Admin Menu
Settings
>
Secure Receive.
2. Is the Secure Rcv. Set Enable?
19
1. Print the stored data and turn Secure
Rcv. to Disable.
2. Does the error still occur?
20
Is a calling tone present?
Is a modem sound present at
21
transmission?
22
1. Check the Junk Fax Filter setting:
>
Admin Menu
Filter.
2. Is the Junk Fax Filter On?
Is the number of sending fax registered?
23
>
Secure
System
>
Fax Settings
>
Junk Fax
Phaser 6180MFP Multifunction Printer Service Manual
Yes
No
Go to step 19. Go to step 20.
Go to step 20. Complete.
Go to step 21. Replace the
Scanner
Controller
Board
(page 8-99).
Go to step 22. Replace the
Scanner
Controller
Board
(page 8-99).
Go to step 23. Analyze the
Protocol
Monitor
Report.
Analyze the
Complete.
Protocol
Monitor
Report.

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