General Troubleshooting
4-98
Troubleshooting Procedure Table (continued)
Step
Actions and Questions
1. Check the original document.
4
2. Is the customer using a color document?
Did the user select Color Fax mode?
5
Yes
Go to step 5.
Replace the
Scanner
Controller
Board
(page 8-99).
Phaser 6180MFP Multifunction Printer Service Manual
No
Complete.
Complete.