Non-Xerox Print Cartridge Error (Yellow/Magenta/Cyan/Black) - Xerox Phaser 6180MFP Service Manual

Non-Xerox Print Cartridge Error (Yellow/Magenta/Cyan/Black)

Phaser 6180MFP Multifunction Printer Service Manual
The Print Cartridge CRUM ID error indicates that a non-Xerox Print Cartridge
is installed. The following troubleshooting procedure applies to these errors.
Applicable Chain Link
Chain Link
Chain Link
Chain Link
Chain Link
Initial Actions
Check the Print Cartridge life using CentreWare IS.
Cycle printer power.
If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Print Cartridge (Y/M/C/K),
PL5.1.17-20
MCU Board, PL9.2.13
Troubleshooting Procedure Table
Step Actions and Questions
1 1. Check the Print Cartridge for correct
installation.
2. Is the Print Cartridge correctly
installed?
Does the error still occur?
2
3 Reseat the Print Cartridge. Does the
error still occur?
1. Replace the Print Cartridge
4
(page 8-11).
2. Does the error still occur?
093-960: Non-Xerox Toner, Invalid Yellow
093-961: Non-Xerox Toner, Invalid Magenta
093-962: Non-Xerox Toner, Invalid Cyan
093-926: Non-Xerox Toner, Invalid Black
Wiring and Plug/Jack Map References
Error Messages and Codes
Yes No
Go to step 3. Reinstall the
Print Cartridge
(page 8-11).
Go to step 3. Complete.
Go to step 4. Complete.
Replace the Complete.
MCU Board
(page 8-88).
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