Error Messages and Codes
Jam at Scanner
3-22
Jam has occurred at the ADF. The following troubleshooting procedure
applies to these errors.
Applicable Chain Link
Chain Link
Chain Link
Initial Actions
Cycle printer power.
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Scanner Controller Board, PL9.1.1
ADF Scanner Assembly, PL11.1.1
ADF Feed Roller, PL11.1.3
Troubleshooting Procedure Table
Step
Actions and Questions
1
1. Check the original document.
2. Does the document meet the ADF
specifications?
2
1. Check the ADF.
2. Is the ADF completely closed?
3
1. Check the paper feeding.
2. Did the document feed through the
ADF?
1. Check the document path.
4
2. Are there debris on the document
path?
1. Check the ADF Feed Roller for
5
correct installation and damages.
2. Is the ADF Feed Roller correctly
installed?
005-110: Jam at Scanner (Pickup Jam)
005-121: Jam at Scanner (ADF Jam)
Wiring and Plug/Jack Map References
"Map 3 - Image Processor Board and
Dispenser Motors" on page 10-12
"Automatic Document Feeder Wiring
Diagram" on page 10-53
Phaser 6180MFP Multifunction Printer Service Manual
Yes
No
Go to step 2.
Use the
document glass
mode or change
the paper type.
Go to step 3.
Close the ADF.
Go to step 4.
Go to step 5.
Remove the
Go to step 7.
debris.
Go to step 6.
Is the ADF Feed
Roller
damaged?
Replace the
ADF Feed Roller
(page 8-110).