Insert Print Cartridge - Xerox Phaser 6000 Service Manual

Error Messages and Codes

Insert Print Cartridge

Applicable Error
Initial Actions
3-104
An unsupported Toner Cartridge (C, M, Y, or K) is detected, or a No Toner Cartridge
Installed state was detected.
• 093-974
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
MCU Board, PL7.2.2
Harn assy dckr, PL4.1.2
Troubleshooting Procedure Table
Step Actions and Questions
1 Open the Toner Door and check that
the Toner Cartridges have been fully
installed.
Does the error persist?
2 Reseat the Toner Cartridges.
Does the error persist?
3 Disconnect P/J13 on the MCU Board
and unlace the harness. Inspect the
harness for damage.
Is the harness damaged?
4 Does the error persist?
Xerox Internal Use Only
Wiring and Plug/Jack Map References
"Map 3 - Phaser 6000/6010" on
page 10-9
"Phaser 6000/6010 Developer" on
page 10-16
"Map 3 - WorkCentre 6015 MFP" on
page 10-23
"WorkCentre 6015 MFP Developer" on
page 10-30
Yes No
Go to step 2. Complete.
Go to step 3. Complete.
Repair the Go to step 4.
harness, then
go to step 4.
Replace the Contact your
MCU Board designated
(page 8-121). field support
for assistance.
Phaser 6000/6010 and WC 6015 MFP