Low Density Magenta Cartridge Error - Xerox Phaser 6128MFP Service Manual

Error Messages and Codes

Low Density Magenta Cartridge Error

Applicable Error
Initial Actions
3-60
Troubleshooting Procedure Table
Step Actions and Questions
3 Check P/J18 and P/J181 connections
between the MCU Board and the
Yellow toner motor.
Are the connections secure?
4 Disconnet P/J18 and P/J181 and
check the harness continuity.
Is the harness damaged?
5 Check for +24 V at P/J18-3 of the
MCU Board.
Is 24 V available at pin 3?
6 Replace the Imaging Unit
(page 8-8).
Does the error persist?
7 Reseast the Transfer Belt at the
Front Cover.
Does the error persist?
The ADC Sensor detects an insufficient amount of Mageneta toner being applied.
The following troubleshooting procedure applies to these errors.
• Low Density Magenta Cartridge
• Check that the cartridge is a genuine Xerox Toner Cartridge. If not, replace
with a genuine Xerox cartridge.
• Check the Toner Cartridge life cycle count. If at or near end of life, replace the
cartridge.
• Remove, inspect, and gently shake the the cartridge from side to side.
• Check for sealing tape on the Imaging Unit.
• Cycle system power.
• If problem persists, follow the procedure below.
Yes No
Go to step 4. Reseat the
connectors.
Repair the Go to step 5.
harness.
Replace the Replace the
Dispense MCU Board
Assembly (page 8-57).
(page 8-91)
Go to step 7. Complete.
Replace the Complete
Transfer Belt
(page 8-103)
Phaser 6128MFP Service Manual