White or Black Areas Print in Regular Pattern
Probable Causes
The laser lens is dirty.
Foreign Material in the paper path.
One or more of the imaging units may be defective.
Image Prints with Defects
Probable Causes
A toner cartridge may be defective.
The imaging unit may be defective.
Solutions
Clean the laser lens.
Inspect the paper path and remove any foreign
material.
Remove the imaging units one at a time, and check
for damage. If it is damaged, replace it.
Solutions
Remove the toner cartridge with the color causing the
abnormal image. Replace it with a new toner
cartridge.
Remove the imaging units one at a time, and check
for damage. If it is damaged, replace it.
WorkCentre 6400 Multifunction Printer
Troubleshooting
211
User Guide