Polycom RMX 1500/2000/4000 Administrator's Guide
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When Polycom configuration utility is run on the Office Communications Server or Lync Server and
an incorrect FQDN was entered for the RMX, the system cannot resolve its name. In such a case,
the process fails and an appropriate warning is displayed.
Running the Configuration Files on the Office Communications Server/Lync
Server
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H-58
For example:
sm10,1
sm11,1
sm12,1
In the Route field, enter the FQDN name of the RMX where the conferences will be
hosted, in the format [RMX FQDN name].[domain name]. For example,
rmx18630.polycom.com
If Polycom configuration utility is run on the Office Communications Server or Lync
Server and an incorrect FQDN was entered for the RMX, the system will not be able to
resolve its name and the process will fail.
If you have selected the By User File option, the Users List Import field is enabled. Enter/
select the path to the AllowedUsers.txt file.
In the Destination folder field, select the folder where the created configuration files will
be stored.
Optional for Polycom Support. Select the Debug Mode option to create the files with
additional diagnostic information.
Click the Start>> button.
The system informs you that configuration files are created and prompts you whether
to install these files now, on the current computer (Yes) or to stop the installation
procedure (No).
If you have selected to create the configuration files on a PC and not on the Office
Communications Server/Lync Server, select No to stop the installation process.
Polycom, Inc.
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