Defining A Conference Profile For An Operator Conference - Polycom RMX 1500 Administrator's Manual

Polycom RMX 1500/2000/4000 Administrator's Guide
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10 In the Video Welcome Slide list, select the video slide that will be displayed to
11 Click the Operator Assistance tab.
12 Select Enable Operator Assistance to enable operator assistance when the participant
13 In the Operator Assistance Indication Message field, select the audio message to be played
If the audio file was not uploaded prior to the definition of the IVR Service or if you want to add new
audio files, click Add Message File to upload the appropriate audio file to the RMX.
14 Click OK to complete the Entry Queue IVR Service definition.

Defining a Conference Profile for an Operator Conference

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Click the Video Services tab.
The New Entry Queue IVR Service - Video Services dialog box opens.
participants connecting to the Entry Queue. The slide list includes the video slides that
were previously uploaded to the MCU memory.
The Operator Assistance dialog box opens.
requires or requests help during the connection process.
when the participant requests or is waiting for operator's assistance.
The new Entry Queue IVR Service is added to the IVR Services list.
In the RMX Management pane, click Conference Profiles.
In the Conference Profiles pane, click the New Profile button.
The New Profile – General dialog box opens.
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