Retrieving And Archiving Conference Cdr Records - Polycom RMX 1500 Administrator's Manual

Polycom RMX 1500/2000/4000 Administrator's Guide

Retrieving and Archiving Conference CDR Records

To retrieve and archive CDR records:
1
2
16-6
To retrieve a single CDR record, right-click the record to retrieve and then select the
required format (as detailed in Table 16-2).
Alternatively, select the record to retrieve, and then click the appropriate button on the
toolbar (as detailed in Table 16-2).
To retrieve multiple CDR records simultaneously, use standard Windows multi-
selection methods.
Table 16-2 Conference Information Retrieval Options
Menu Option
Retrieve
Retrieve Formatted
XML
Retrieve Formatted
The Retrieve dialog box opens.
The dialog box displays the names of the destination CDR files.
Select the destination folder for the CDR files and then click OK.
If the destination file already exists, you will be asked if you want to overwrite the file
or specify a new name for the destination file.
The files are saved to the selected folder.
Button Action
Retrieves the conference information as unformatted data
into a file whose extension is .cdr.
Retrieves the conference information as formatted text
into a file whose extension is .xml.
Note: Viewed when logged in as SUPPORT; SUPPORT
Retrieves the conference information as formatted text
into a file whose extension is .txt.
Polycom, Inc.