Polycom RMX 1500 Administrator's Manual page 17

RMX Hardware Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-1
Appendix A - Disconnection Causes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
Polycom, Inc
Main Screen Banner ............................................................................................ 19-84
Software Management ....................................................................................................... 19-85
Backup and Restore Guidelines ............................................................................... 19-85
Using Software Management ........................................................................... 19-85
Ping RMX ............................................................................................................................. 19-87
Guidelines .................................................................................................................... 19-87
Using Ping ................................................................................................................... 19-87
Notification Settings ........................................................................................................... 19-88
Logger Diagnostic Files ..................................................................................................... 19-90
Information Collector ......................................................................................................... 19-92
Standard Security Mode ............................................................................................ 19-92
Ultra Secure Mode ...................................................................................................... 19-92
Network Intrusion Detection System (NIDS) ................................................. 19-92
Using the Information Collector .............................................................................. 19-92
Step 1: Creating the Information Collector Compressed File .............................. 19-93
Step 2: Saving the Compressed File ......................................................................... 19-93
Step 3: Viewing the Compressed File ...................................................................... 19-94
Auditor ................................................................................................................................. 19-95
Auditor Files ................................................................................................................ 19-95
Auditor Event History File Storage ................................................................. 19-95
Retrieving Auditor Files .................................................................................... 19-95
Auditor File Viewer ................................................................................................... 19-97
Audit Events ................................................................................................................ 19-99
Alerts and Faults ................................................................................................. 19-99
Transactions ....................................................................................................... 19-101
ActiveX Bypass ................................................................................................................. 19-103
Installing ActiveX ..................................................................................................... 19-103
Resetting the RMX ............................................................................................................ 19-104
Viewing the Status of the Hardware Components .......................................................... 20-1
HW Monitor Pane Tool bar ................................................................................. 20-2
Viewing Hardware RMX 1500 Component's Properties ................................................ 20-3
Viewing Hardware RMX 2000 Component's Properties .............................................. 20-10
Viewing Hardware RMX 4000 Component's Properties .............................................. 20-17
Diagnostic Mode (RMX 1500/2000/4000) ...................................................................... 20-24
Performing Basic Mode Diagnostics ........................................................................ 20-25
Performing Advanced Mode Diagnostics .............................................................. 20-29
Diagnostics Monitoring ............................................................................................. 20-33
MCU Monitor ...................................................................................................... 20-33
Cards Monitor ..................................................................................................... 20-34
Error Buffer .......................................................................................................... 20-35
Temperature Thresholds ........................................................................................... 20-36
MPM+ Card Properties ...................................................................................... 20-38
IP Disconnection Causes ...................................................................................................... A-1
ISDN Disconnection Causes ................................................................................................ A-7
Table of Contents
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