Polycom 1500 Hardware Manual
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Polycom 1500 Hardware Manual

Polycom 1500 Hardware Manual

Realpresence collaboration server (rmx) 1500
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Hardware Guide
Version 8.3 | January 2014 | DOC2751A
RealPresence Collaboration Server
(RMX) 1500

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Summary of Contents for Polycom 1500

  • Page 1 Hardware Guide Version 8.3 | January 2014 | DOC2751A RealPresence Collaboration Server (RMX) 1500...

  • Page 2: Patent Information

    As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.
  • Page 3 Installation of this equipment must comply with local and national electrical codes. Environmental This product is compliant with the requirements of the recast RoHS Directive 2011/65/EU. Information can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK or via: RoHSinformation@polycom.com Information on recycling can be found at: www.polycom.com/WEEE...
  • Page 4 2. This device must accept any interference received, including interference that may cause undesired operation. Modifications: Any modifications made to this device that are not approved by Polycom, Inc. may void the authority granted to the user by the FCC to operate this equipment.
  • Page 5 Härmed intygar Polycom (UK) Ltd att denna Polycom RMX står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK. Polycom, Inc.
  • Page 6 If trouble is experienced with this equipment, for repair or warranty information, please contact Polycom Inc in the U.S.A. 1-888-248-8294. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 7: Table Of Contents

    Main Features ............. . 9 RealPresence Collaboration Server (RMX) 1500 Specifications ..... . . 10 RealPresence Collaboration Server (RMX) 1500 System Capacities .
  • Page 8 Installing or Replacing the RTM ISDN 1500 Card ....... . .

  • Page 9: Hardware Description

    RealPresence Collaboration Server (RMX) 1500 Hardware Description This Hardware Guide provides information on the RealPresence Collaboration Server (RMX) 1500 and its components. This system utilizes a modular platform, whose components are designed for high performance, capacity, and reliance. Polycom® RealPresence® Collaboration Server 1500 and RMX® 1500 are used interchangeably throughout this document.

  • Page 10: Realpresence Collaboration Server (Rmx) 1500 Specifications

    RealPresence Collaboration Server (RMX) 1500 Hardware Guide RealPresence Collaboration Server (RMX) 1500 Specifications RMX 1500 Specifications Physical Height 1U (4.44 cm.) Width 19” (48.26 cm.) Depth 26.3” (60 cm.) Weight Up to 12 Kg (26.5 lbs). Media Protocols Audio G.711a/u, G.722, G.722.1C, G.722.1, G.723.1, G.719 G.729A, Polycom Siren™...

  • Page 11: Realpresence Collaboration Server (Rmx) 1500 System Capacities

    RealPresence Collaboration Server (RMX) 1500 Hardware Guide RealPresence Collaboration Server (RMX) 1500 System Capacities Conferencing Capacities The following table summarizes the different system capacities. System Functions and Capacities RMX 1500 Series System Functions MPMx - Q MPMx -S MPMx -D...

  • Page 12: Resource Capacities

    60 (at 128 Kbps) - 4 E1/T1 E1/T1 On the Collaboration Server (RMX) 1500 with a MPMx-Q media card, the use of HD resolution with Continuous Presence requires an additional license. System Resource Capacities per Line Rate per Card Type in VSW Mode...

  • Page 13: Site Requirements

    ● Decide on a suitable location for the equipment rack that will hold the Collaboration Server (RMX) 1500 unit. It should be situated in a clean, dust-free area that is well ventilated. Avoid areas where heat, electrical noise and electromagnetic fields are generated. You will also need it placed near a grounded power outlet.

  • Page 14: Installation Precautions

    ● Use a regulating uninterruptable power supply (UPS) to protect the Collaboration Server (RMX) 1500 from power surges and voltage spikes, to keep your MCU operating in case of a power failure. ● Place the Collaboration Server (RMX) 1500 on a hard, flat surface such as a desktop or mount it on 19” rack.

  • Page 15: (Rmx) 1500

    The ISDN card is shipped out of the box and must be manually installed into the rear of the Collaboration Server (RMX) 1500. It is recommended that the ISDN card be installed before the Collaboration Server (RMX) 1500 is placed in a rack.

  • Page 16: Telescopic Rail Runner Assembly For Realpresence Collaboration Server

    RealPresence Collaboration Server (RMX) 1500 Hardware Guide Telescopic Rail Runner Assembly for RealPresence Collaboration Server (RMX) 1500 Before installing the telescopic rail runners in the rack, make sure that the kit has the following parts. Rail Runners Kit Contents Part/Kit no.

  • Page 17: Assembling The Telescopic Rail Runner

    RealPresence Collaboration Server (RMX) 1500 Hardware Guide Rail Runners Kit Contents Part/Kit no. Item Item Item Sample Item Quantity Rail runner Flat head screw - M3*8mm assembly kit Flat washer M3 Nut spring M3 RMX chassis Pan head screw - M5*12mm...
  • Page 18 RealPresence Collaboration Server (RMX) 1500 Hardware Guide Front view of RMX Rail Runner Assembly 2 Position the Rack Spacer (3) onto the marked rack post together with left rack rail runner (1) and fasten the flat head screws 3*10m (4) as shown in the following figure.
  • Page 19 3 Adjust the telescopic rack rail runner to the rack opening and mount it onto the marked position of the rear post as described in step 2. Detail of Rear Collaboration Server (RMX) 1500 Rack Spacer Assembly 4 Repeat steps 2 and 3 for the right rack rail runner.

  • Page 20: Mounting The Realpresence Collaboration Server (Rmx) 1500 On A Shelf

    Collaboration Server (RMX) 1500 Bolt Installation Mounting the RealPresence Collaboration Server (RMX) 1500 on a Shelf Observe the following procedure to mount the RealPresence Collaboration Server (RMX) 1500 on a shelf. To mount the RealPresence Collaboration Server (RMX) 1500 on a shelf: 1 Install the shelf supplied by the rack manufacturer in the rack.

  • Page 21: Connecting The Realpresence Collaboration Server (Rmx) 1500 To Ac Power

    To connect the RealPresence Collaboration Server (RMX) 1500 to AC Power: 1 Make sure that the power (push) button is switched OFF on the Collaboration Server (RMX) 1500. 2 Insert the power cable into the Power Connector on the rear panel of the Collaboration Server (RMX) 1500.

  • Page 22: First-Time Power-Up

    Closely observe the following procedure when yopu switch on the Polycom RealPresence Collaboration Server (RMX) 1500 for the first time. To power up the RealPresence Collaboration Server (RMX) 1500 for the first time: 1 For first entry installation, you must insert the USB key containing the modified IP addresses in USB slot on the RMX’s front panel.

  • Page 23: Realpresence Collaboration Server (Rmx) 1500 Components

    ISDN/PSTN Network Service Settings RealPresence Collaboration Server (RMX) 1500 Components On the Collaboration Server (RMX) 1500 components are located on both the front and rear of the MCU as listed in the following tables: RealPresence Collaboration Server (RMX) 1500 Front Panel Description...

  • Page 24: Front Panel Components

    RealPresence Collaboration Server (RMX) 1500 Hardware Guide Front Panel Components The components of the front panel are captioned in the following figure. Collaboration Server (RMX) 1500 Front Panel RealPresence Collaboration Server (RMX) 1500 Front Panel Description SLOT/Button/LED Description USB Slot USB key connection, used for first time configuration.

  • Page 25: Realpresence Collaboration Server (Rmx) 1500 Rear Panel

    RealPresence Collaboration Server (RMX) 1500 Rear Panel The RMX 1500 rear panel contains the RTM IP 1500 and optionally, the RTM ISDN 1500. In addition, the rear panel houses the power supply with fan & AC inlet, and Serial port.
  • Page 26 Modem port Internal IP connection, for debugging purposes only. Serial (RS 232) For debugging purposes only. Enables print-outs of various LOGs from RTM IP 1500 and port Card Manager. MAIN/RTM Selection of the connection type for the RS-232 port. When the switch is up - the serial port connects to the MPMx card.

  • Page 27: Rtm Isdn 1500

    Installing or Replacing the RTM ISDN 1500 Card The RTM ISDN 1500 connects directly to the built-in MPMx. The RTM ISDN card routes data between the MPMx card and components of the system, converts ISDN T1/E1 media to IP packets and provides connectivity to external ISDN networks.

  • Page 28: Realpresence Collaboration Server (Rmx) 1500 Power Supply

    A single clock source triggers an alarm that can be turned off by setting the appropriate flag in the system configuration. RealPresence Collaboration Server (RMX) 1500 Power Supply Subject to availability on the Collaboration Server (RMX) 1500 there are two types of power supplies (Power-One & Astec), both are identical in their functionality. Polycom, Inc.

  • Page 29: Realpresence Collaboration Server (Rmx) 1500 Leds

    The LEDs on the rear panel indicate the state of the external connections and the status of the RTM IP card. RealPresence Collaboration Server (RMX) 1500 Front Panel LEDs The following items appear on the Collaboration Server (RMX) 1500 front panel:. RMX 1500 Front Panel LEDs Component...

  • Page 30: Rtm Isdn 1500 Leds

    Shelf Manager remains active. Turn the system OFF/ON to exit the standby mode. Green ON - RTM IP 1500 card has successfully completed startup. Flashes - During system startup. RTM ISDN 1500 LEDs The following LEDs appear on the RTM ISDN.

  • Page 31: Power Supply Leds

    RealPresence Collaboration Server (RMX) 1500 Hardware Guide Power Supply LEDs The following items appear on the rear panel power supply. Power Supply LEDs Component LED ID LED Color Indication Power Statuses Green Alarm Amber PS Fail - Problem with power supply. This amber LED is driven by internal circuitry and will illuminate when a power rail has failed.

  • Page 32: Component Installation & Replacement

    To remove the blank cover or the exisiting RTM ISDN 1500 Card: 1 Ensure that the power switch on the RMX is turned OFF (O). 2 Remove the cover or RTM ISDN 1500 card by unscrewing the captive screws that fasten the card to the MCU.

  • Page 33: Installing A New Or Replacement Rtm Isdn 1500 Card

    RealPresence Collaboration Server (RMX) 1500 Hardware Guide Installing a New or Replacement RTM ISDN 1500 Card Carry out the following procedure to install a new card or to replace the existing card. To install or replace the RTM ISDN 1500 card: 1 Slide in the RTM ISDN 1500 card.
  • Page 34 RealPresence Collaboration Server (RMX) 1500 Hardware Guide a Update your licence. For more information see, RealPresence® Collaboration Server 1500/1800/2000/4000 Getting Started Guide, Procedure 2: Product Registration b In the ISDN/PSTN Network Services define a New ISDN Network Service. For more information see, Polycom®...

  • Page 35: Pri Port Assignment

    PRI Port Assignment Signal Name Receive Ring Receive Tip No connection Transmit Ring Transmit Tip No connection No connection No connection Polycom, Inc.

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Rmx 1500

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