Polycom RMX 1500 Administrator's Manual page 404

Polycom RMX 1500/2000/4000 Administrator's Guide
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Table 15-3 Conference IVR Service Properties - Global Parameters (Continued)
Field/Option
External Server
Authentication
Number of User Input
Retries
Timeout for User
Input (Sec)
DTMF Delimiter
Click the Welcome tab.
The New Conference IVR Service - Welcome dialog box opens.
Select the Enable Welcome Messages check box to define the system behavior when
the participant enters the Conference IVR queue. When participants access a conference
through an Entry Queue, they hear messages included in both the Entry Queue Service
and Conference IVR Service. To avoid playing the Welcome Message twice, disable the
Welcome Message in the Conference IVR Service.
Description
You can configure the IVR Service to use an external database
application to verify a participant's right to join the conference. For
more information, see Appendix D: "Conference Access with External
Database Authentication" on page D-5.
Select one of the following options:
•
Never – The participant's right to join the conference will not be
verified with an external database application (default).
•
Always – Any participant request to join the conference is
validated with the external database application using a
password.
•
Upon Request – Only the participant request to join the
conference as chairperson is validated with the external database
application using a password. The validation process occurs only
when the participant enters the chairperson identifier key.
Enter the number of times the participant will be able to respond to
each menu prompt before being disconnected from the conference.
Range is between 1-4, and the default is 3.
Enter the duration in seconds that the system will wait for the
participant's input before prompting for another input. Range is
between 1-10, and the default value is 5 seconds.
Enter the key that indicates the last input key. Possible values are the
pound (#) and star (*) keys. The default is #.
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