Volume Control Of Ivr Messages, Music And Roll Call - Polycom RMX 1500 Administrator's Manual

Volume Control of IVR Messages, Music and Roll Call

The volume of IVR music, IVR messages and Roll Call is controlled by the following system
flags:
•
•
•
To control the volume of IVR music, messages and Roll Call:
>> Modify the values of the System Flags listed in Table 15-14 by clicking the menu Setup >
Flag
IVR_MUSIC_VOLUME
IVR_MESSAGE_VOLUME
IVR_ROLL_CALL_VOLUME
The RMX must be restarted for modified flag settings to take effect.
Polycom, Inc.
IVR_MUSIC_VOLUME
IVR_MESSAGE_VOLUME
IVR_ROLL_CALL_VOLUME
System Configuration.
If these flags do not appear in the System Flags list, they must be manually added.
For more information see "Modifying System Flags" on page 19-4.
Table 15-14 System Flags – IVR Volume Control
Description
The volume of the IVR music played when a single participant is
connected to the conference varies according to the value of this
flag.
Possible value range: 0-10 (Default: 5).
0 – disables playing the music
1 – lowest volume
10 – highest volume
The volume of IVR messages varies according to the value of this
flag.
Possible value range: 0-10 (Default: 6).
0 – disables playing the IVR messages
1 – lowest volume
10 – highest volume
Note: It is not recommended to disable IVR messages by setting the
flag value to 0.
The volume of the Roll Call varies according to the value of this
flag.
Possible value range: 0-10 (Default: 6).
0 – disables playing the Roll Call
1 – lowest volume
10 – highest volume
Note: It is not recommended to disable the Roll Call by setting the
flag value to 0.
Chapter 15-IVR Services
15-35