Structure Of The Ivr Editor Module; Opening The Ivr Editor Module; Icon; Menus - Avaya Customer Interaction Express 1.0 IVR-Editor User Manual

Structure of the IVR Editor module

8 • Meet the IVR Editor module
The IVR Editor module is part of the CIE system. The IVR Editor module
features menus, commands, and a tool bar.

Opening the IVR Editor module

Proceed as follows to open the IVR Editor module:
1. Click Administration on the taskbar.
2. Click
or
1. Select IVR Editor in the Window menu. The IVR Editor module
will open.

Icon

The following icon is used for the IVR Editor:

Menus

The following schematic illustration shows the menus of the IVR Editor
module.
IVR script Edit View Tools Window Help

Commands of the IVR script menu

The following table lists all commands and functions of the IVR script menu.
Command
New -> IVR script
New -> Folder
Save
Rename
Properties
Delete DEL
Enable
Print CTRL+P
Print preview
IVR Editor. The IVR Editor module will open.
Function
Creates a new IVR script.
Creates a new folder. You can organize related IVR
scripts in a folder.
Saves the active IVR script in the CIE database. In
the window the active IVR script is marked by the
corresponding color of the title bar.
You can rename the selected IVR script or the
selected folder .
You can determine type and availability for selected
VU scripts.
See Editing the properties of an IVR script
You can delete the selected IVR script or folder.
Saves the active IVR script in XML format in the
database and activates this IVR script for the server.
Prints the active IVR script.
Shows the print preview.
User Manual CIE 1.0 IVR-Editor