Menus And Commands - Avaya Customer Interaction Express 1.0 WebClient User Manual

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User Manual CIE 1.0 WebClient
5
Action bar
6
Processing status indicator
7
Agent status
8
Display and processing area
9
Text blocks
WebClient module in Internet Explorer
Once you have logged in, the WebClient module appears in the Internet
Explorer.

Menus and commands

The table below shows the available menus and commands.
Menu
Command
File
Import Address Book
File
Generate Address Import
File
File
Dictionary
Administration
File
Import dictionary
File
Log Out
File
Exit
View
Visible Folders
View
Columns...
View
Update Options...
Explanation
You can import address book entries
from a CSV file. This command is only
shown if you have the relevant privilege.
You can create a template CVS file for
importing addresses or distributors.
You can manage the dictionaries
See also: Editing a dictionary
You cannot import a dictionary.
See also: Importing a dictionary
Log out of the UMR system (the login
window is displayed again)
Exits the WebClient module. The
WebClient module is closed in Internet
Explorer.
You can select which folders are to be
displayed. You cannot hide the Inbox
folder.
Specify which columns are to be
displayed in the WebClient module.
You can set a value between 0 and 60
seconds for updates to the currently
selected mailbox folder.
The mailbox folder is refreshed at the
specified intervals.
You usually use the defaults.
Meet the WebClient module • 9

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