Preface; About This Guide; Intended Audience; Summary Of Information Included In This Guide - Avaya IP Office Installation Manual

Preface

About this guide

The IP Office ContactStore Installation and Configuration Guide provides details of how to install and
configure IP Office ContactStore software.
The procedures in this document assume that the system has been planned and designed in
accordance with the IP Office ContactStore Prerequisites Guide.

Intended audience

This document is designed to be used by Avaya professional services staff, business partners, and
system integrators.

Summary of information included in this guide

This guide provides the following information:
Chapter title
Chapter 1:
Configuring Avaya System
Components
Chapter 2:
Installing ContactStore
Chapter 3:
Licensing
Chapter 4:
Configuring ContactStore
Chapter 5:
Completing the System Setup
Glossary
Index
ContactStore Installation Manual
IP Office
Description
This chapter shows how to configure
the IP Office system so that it works
correctly with the
software.
This chapter describes how to install
the ContactStore software that is
provided on the single distribution
CD.
This chapter describes the free trial
period and how to license your
system.
This chapter shows how to set up
the ContactStore software for your
replay needs.
This chapter provides guidelines for
testing the installation. It also
includes instructions for using the
ContactStore Search and Replay
application.
The glossary defines the terms you
need to understand IP Office
ContactStore.
The index lists key words and
phrases that you can use to quickly
access information in the guide.
40DHB0002USEV Issue 1a (10th December 2004)
ContactStore
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