Target Fax No Answer
Phaser 6128MFP Service Manual
The Fax has failed. The following troubleshooting procedure applies to this error.
Applicable Errors
•
035-701: Fax Communication Error
•
035-720: Fax Communication Error
•
035-781: Target Fax Busy Error
Initial Actions
•
Cycle printer power.
•
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Conrol Panel, PL10.2.2
Image Processor Board, PL10.6.6
Troubleshooting Procedure Table
Step
Actions and Questions
1
Check Fax line connections at both
ends of the cable. Reconnect the Fax
line to the Fax Board.
Does the error still occur?
2
Check system operation using a
known good Fax to receive the data.
Does the error persist?
3
Check the Line Type, Tone/Pulse,
and Country settings.
Are the settings correct?
4
Check the system firmware.
Is the system firmware current?
5
Replace the Fax Board (page 8-47).
Does the error persist?
6
Cycle system power.
Does the error persist?
Error Messages and Codes
Wiring and Plug/Jack Map References
"System Control" on page 10-22
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Reseat
connections to
the I/P Board,
then go to step
5.
Go to step 6.
Replace the I/P
Board
(page 8-41)
No
Complete.
Complete.
Correct the
settings.
Reload system
firmware.
Complete.
Complete.
3-147