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Event Viewer
The Event Viewer displays communication messages between the Delta Server and the CCC Module
Client application(s). It can also show messages received from the connected CCC modules. In default,
Event Viewer displays Error Messages. To update the Events screen, click on Refresh.
Certain Events will always be displayed even if you have not selected any specific options for viewing.
Such Events are:
•
Comms Failure.
•
License Requests.
•
Message Routing Failure.
These events can be changed using the Event Viewer Selector. In addition you can also configure your
e-mail notification, where your Error Log and Delta Server event stream (SMDR) files are to be stored.
System Administrator
Compact Contact Center V5
40DHB0002USDU Issue 2b (1st February 2005)
System Administrator
Page 13
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