Nortel Contact Center Multimedia Installation And Maintenance Manual page 503
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
Verifying the License Manager and Starter services are started
1
On the Windows Start menu, click All Programs > Administrative Tools >
Services.
2
Next to CCMM License Service, verify that the Status is Started and the
Startup Type is Automatic.
3
Next to CCMM Starter Service, verify that the Status is Started and the
Startup Type is Automatic.
4
Verify that the following services are started:
CCMM Manager Client
CCMM OAM service
CCMM Outbound Scheduler
If a service is not started, in the Windows Services Control Panel, right-click
the service name, and then click Start.
Configuring the E-mail Manager service
The E-mail Manager service, if the e-mail feature is licensed in your contact
center, is started by the CCMM Starter service. You must ensure that the E-mail
Manager service is configured to start manually.
Installation and Maintenance Guide
Upgrading from SWCP Release 4.0
503
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