Canon iR C6800 Series Service Manual page 992

Chapter 14
Cause
# 037
Documents could not be received because there
was insufficient memory available.
# 081
A password is not set in the remote machine.
# 099
Sending was interrupted.
# 102
The subaddress and/or password do not match.
# 107
The document could not be sent because there was
insufficient memory available.
# 701
The specified Department ID does not exist, or the
password has changed.
# 702
The document could not be sent because the
memory is full.
# 703
The memory for the image data is full.
# 704
An error occurred while reading address
information from the Address Book.
# 705
The send operation was interrupted because the
size of the image data is larger than the Maximum
Data Size for Sending set in E mail/I Fax Settings
in Communications Settings in System Settings
(from the Additional Functions screen).
14-8
Erase unwanted documents and documents with errors from memory to
increase the amount of available memory.
Check the password of the remote machine, and try again.
Try sending again.
Check the subaddress and/or password of the remote machine, and try
again.
1. Resend the document in a lower resolution.
2. Erase unwanted documents to make memory available.
3. If this problem occurs frequently, contact your local authorized Canon
dealer.
Enter the correct Department ID or password using 0 9 (numeric keys) on
the control panel, and try sending again.
1. Wait a few moments, and try again after the other send jobs are
complete.
2. Do not send the document to too many recipients at the same time.
Send the document to a smaller number of recipients each time.
1. Wait a few moments, and try again after the other send jobs are
complete.
2. Erase documents stored in inboxes. If the machine still does not operate
normally, turn the main power OFF, and then back ON again.
Check the address settings. If the machine still does not operate normally,
turn the main power OFF, and then back ON again.
Change the Maximum Data Size for Sending setting in E mail/I Fax
Settings in Communications Settings in System Settings (from the
Additional Functions screen). Select a lower resolution, or if you are
using I fax, decrease the number of pages containing images that you are
sending each time, so that you do not exceed the Maximum Data Size for
Sending limit.
Remedy